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backup tape stuck in hp 215 backup drive

 
Stanley Myers
New Member

backup tape stuck in hp 215 backup drive

I have a hp 215 external backup tape drive. Worked ok, till tape stuck, cannot get out, says drive is empty..
5 REPLIES 5
Lewis Finch
Honored Contributor

Re: backup tape stuck in hp 215 backup drive

post your email and I can send you a doc for getting the tape out manually.
"You can't lead the orchestra without turning your back to the crowd"
Stanley Myers
New Member

Re: backup tape stuck in hp 215 backup drive

How do I post the email?
Thanks, Stanley Myers
Lewis Finch
Honored Contributor

Re: backup tape stuck in hp 215 backup drive

type it in where you respond
"You can't lead the orchestra without turning your back to the crowd"
Stanley Myers
New Member

Re: backup tape stuck in hp 215 backup drive

I am typing in the REPLY box of the email.
Again my problem is a stuck tape in a 215 external drive. Tried everything, still stuck.

Thanks..Stanley Myers
Curtis Ballard
Honored Contributor

Re: backup tape stuck in hp 215 backup drive

Did you try the force eject by holding the front panel button for 10 seconds? The manual removal is the last resort.