error message on autoloader error 28, error 128

[bernd_7]

can sb support me with infos to
a hp autoloader error message 28, and 128,
and eject tape, but when pressing button nothing is ejected? thx!

[David Ruska]

What specific autoloader model do you have, and with what drive type?

Where is the error message appearing? In the front panel, or the backup app?

[bernd_7]

Hello, thx for very fast reply,
its in the front panel, the message,
and a yellow led flusing,
and a text appears eject tape,
its a
SureStore DAT 24X6 C5677 Autoloader - Mediatyp: DDS-3, DDS-2, DDS-1

at selftest mechanical sth is going on,
but then yellow light and message,
there are 3 buttons to click, no one is working for me to eject or let me insert tapes

[Marino Meloni_1]

for error 128, read the folllowing doc:

http://h20015.www2.hp.com/hub_search/document.jhtml;jsessionid=WEC1W3SR0EMFHQFIOGAUNZQ?reg=na&cc=us&docName=lpg51173&lc=en

[bernd_7]

oki,
worked, magazine ejected,
but in give 2 tapes 125 meters in magazine,
and load it selftest ok, but magazine ejected, i would have thought stay in magazin, is there any good tutorial or handout to this loader, seems i have no plan how to come along with this tech thing *g*
help still appreciated! have nice easter time!
bernd

[bernd_7]

i get now error 58 sometimes,
or magazine is put out after test, without comment.. have i got to push a button?

[bernd_7]

hello,
found hp webpage with docu for loader,
will check that and post again . thx for help!

[Marino Meloni_1]

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50043

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=12169&prodSeriesId=42856〈=en&cc=us

Hope this could help