hp 1/8 G2 LTO-4 Ultrium 1760 sas autoloader recognition problems

[duxa]

Hello Everybody!

I'm trying to configure the backup server under Windows 2003 and 1/8 G2 autoloader.

I set up Windows 2003 (EE sp2) and the OS automatically found tape library and set the drivers for Media Changer and Tape Drive. Then I installed  L&TT and new drivers from HP site.

On first run  L&TT found the device called 'Changer0' but told me that it cannot access the device in exclusive mode. I disabled 'Removable Media Storage' (as it was told in Help) service and ran L&TT again. That time it told me that no devices found: something like 'scan completed with errors'. I started 'Removable Media Storage' once again, and L&TT recognigzed the library again, but complained about exclusive mode again.

Is it normal? What should I do to make it work properly? Where can I find any error logs or something else, that could help me?

[Johan Guldmyr]

Hello, what version of LTT are you running?
What backup software are you planning to use?
Is it running?
You need to turn that off and any services related to it.

I don't know where the LTT logs might be found, have you looked in the install dir?