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hp superstore dat 40x6 (external) SCSI

paul73
Advisor

hp superstore dat 40x6 (external) SCSI

I have hp superstore dat 40x6 install on win server 2003.
I would update the firmware of this library. When I select the path of the frm file (dowloaded from hp website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?)lang=en&cc=us&prodNameId=19589&prodTypeId=12169&prodSeriesId=42856&swLang=8&taskId=135&swEnvOID=1005) on the "hp storage works and library tape tools" always I receive this message "no matching devices" in the "local firware files" of the hp storage works and library tape tools.
The firmware is correct.

Suggest?

Thank's

Mark
4 REPLIES
Torsten.
Acclaimed Contributor

Re: hp superstore dat 40x6 (external) SCSI

I cannot see any file under the link you posted - what frm file do you have?

Hope this helps!
Regards
Torsten.

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paul73
Advisor

Re: hp superstore dat 40x6 (external) SCSI

On the hp website (for my HP DAT 40x6 External Tape Autoloader) I have find 3 links:

- HP DAT 40x6 External Tape Autoloader
- HP StorageWorks DAT 40x6 Tape Autoloader Ext. US
- HP StorageWorks DAT 40x6 Tape Autoloader Int. US

I believe that firmare are the same for all, but I have chosen the first (HP DAT 40x6 External Tape Autoloader) the frm file are: LTT_HP_C5713A_H312.frm and LTT_HP_C5713A_H910.frm.
When I select this file on the the hp storage works and library tape tools always I receive this message "no matching devices"...

thank's

Mark
Torsten.
Acclaimed Contributor

Re: hp superstore dat 40x6 (external) SCSI

There is another file:

ftp://ftp.hp.com/pub/information_storage/software/ltt/firmware/LTT_C5713A_H910.frm

Keep in mind all firmware for this is for the drive only.

AFAIR, numbering is a bit confusing,

H910 is from 1999
H312 is from 2004


What version is installed???

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

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paul73
Advisor

Re: hp superstore dat 40x6 (external) SCSI

I have put in this email a screenshot of my library. Really the pictures is different of my library, but I have downloaded "hp storage works library" from hp website (last version 4.8).
I think that this problem may be caused from bad connection on the scsi port? Is it possibile?

thank's

Mark