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тАО10-09-2003 06:36 PM
тАО10-09-2003 06:36 PM
I use a dat 24i drive on a win 2000 server, when I load a dds 3 tape, it take about 3 or 4 minutes before I can see it under the storage media in the console of "computer management"
beside even that I use the same procedure every time, sometimes the back up is successful sometimes no, in the last case, i don't get neither the success message nor errors in the event viewer!!!
NB: I use the backup of win 2000 (under system tools)
Solved! Go to Solution.
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тАО10-09-2003 09:09 PM
тАО10-09-2003 09:09 PM
Re: hp surestore dat 24i problemS!!!
Generate support ticket and look into it to find if there're any recommendations.
Also please check SCSI bus - cables, terminator(s). Take a look which controllers HP recommends to use http://www.hp.com/cposupport/information_storage/support_doc/lpg50063.html
Eugeny
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тАО10-10-2003 03:50 AM
тАО10-10-2003 03:50 AM
Re: hp surestore dat 24i problemS!!!
3 or 4 minuts may be ncessery for Removable storage in order to found the cartridge, that's ok.
In order to the backup, you can also chek at the backup.log file that will record the backup activity, first set the "log all" flag when you create the backup batch, then analyze the log and check where the sstem hang, it may ne the tape is not ready, it may be some files are hanging, it may be some mapped fiels are not available...
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тАО10-12-2003 05:44 AM
тАО10-12-2003 05:44 AM
SolutionMake sure you're on the latest firmware or drivers for both SCSI card and drive. If there's still a problem, check with brand new DDS3 tapes to see if the same issue occurs, then contact the drive manufacturer and ask them if there's been any similar errors reported (questions like this tend to be much more useful than just "my drive takes a long time to load" - going there with the facts and asking specific questions makes it simpler for them to get answers).
For the backups, if you get no success or error messages, then it's likely that the process is hung in some manner. Does the backup process still exist?
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тАО10-13-2003 04:23 PM
тАО10-13-2003 04:23 PM