magazine locked by host system (big pb)

[math_from_france]

Hi all,

I've bought 2 autoloader 1/8 G2 (LTO4) in order to backup my two proliant server.

On both system, when I try to unlock left (or rightà magazine, i Get the folllowing:

"Magazine locked by host system".

I upgraded the library firmware to 2.50 and it's the same.

I also tried to stop the Backup Exec 12 services, and "windows removable storage" service and the magazines are LOCKED BY HOST SYSTEM!

What else can I do?

Thank you

[TapeDrive Killer 1 2]

Make Symantec relase magazines you can also try with Remote manager interface if not then here is the manual relase:

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00805918/c00805918.pdf

Pablo Alvarado Siles

[math_from_france]

Thks for your reply,

It seems that backup exec locked my Library even though if the applications and services were stopped.

I have to unlock manualy the library using backup exec (devices->right click on the library-> unlock).

Afterwards, you can open the magazines using the front panel or Web Interfaces.

Therefore I decoded to schedule it everyday.

Weird,

Thk you.