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mbx_bar.exe process does not end

Wouter Smeltekop
Occasional Contributor

mbx_bar.exe process does not end

Hi,

We currently have an MSL6030 library to back up our exchange 2003 server aswell. We have configured both a full exchange store backup aswell as a full bricklevel backup.

The exchange store job runs fine; the bricklevel job also runs okay but it never finishes. It even unmounts the tape and attempts to close the client connection.

The exchange server is running windows 2003 on 2 DL380 nodes. As soon as we terminate the mbx_bar.exe process on the exchange server the backup job immidiately completes and pops up the 'job complete diagloque'.

Here is the last bit of the log starting with the last mailbox :

[Normal] From: OB2BAR_Derogee, David@examsn2.dla.com "Single Mailbox" Time: 08/06/2006 19:23:35
Completed OB2BAR Backup: examsvs1.dla.com:/Single Mailbox/Derogee, David/0 "Mailbox"

[Major] From: BSM@ams-dc2.dla.com "DAILY AMSTERDAM BRICKLEVEL" Time: 08/06/2006 21:09:31
[61:1002] The OB2BAR Backup DA named "Single Mailbox" on host examsn2.dla.com
reached its inactivity timeout of 7200 seconds.
The agent on host will be shutdown.

[Normal] From: BMA@ams-dc2.dla.com "Ultrium 2-SCSI_1_ams-dc2" Time: 08/06/2006 21:20:45
scsi3:1:2:1C
Medium header verification completed, 0 errors found

[Normal] From: BMA@ams-dc2.dla.com "Ultrium 2-SCSI_1_ams-dc2" Time: 08/06/2006 21:21:05
By: UMA@ams-dc2.dla.com@scsi3:1:2:0
Unloading medium to slot 19 from device scsi3:1:2:1C

[Normal] From: BMA@ams-dc2.dla.com "Ultrium 2-SCSI_1_ams-dc2" Time: 08/06/2006 21:21:17
COMPLETED Media Agent "Ultrium 2-SCSI_1_ams-dc2"

THIS IS WHERE WE NEED TO CANCEL MBX_BAR.EXE BEFORE IT WILL CONTINUE

[Normal] From: BSM@ams-dc2.dla.com "DAILY AMSTERDAM BRICKLEVEL" Time: 09/06/2006 08:37:37
OB2BAR application on "examsvs1.dla.com" disconnected.

[Normal] From: BSM@ams-dc2.dla.com "DAILY AMSTERDAM BRICKLEVEL" Time: 09/06/2006 08:37:37

Backup Statistics:

Session Queuing Time (hours) 0.00
----------------------------------------
Completed Disk Agents ........ 300
Failed Disk Agents ........... 2
Aborted Disk Agents .......... 0
----------------------------------------
Disk Agents Total ........... 302
========================================
Completed Media Agents ....... 1
Failed Media Agents .......... 0
Aborted Media Agents ......... 0
----------------------------------------
Media Agents Total .......... 1
========================================
Mbytes Total ................. 2478 MB
Used Media Total ............. 1
Disk Agent Errors Total ...... 1



Any suggestions where to look?
Thanks, wouter.
13 REPLIES
Wouter Smeltekop
Occasional Contributor

Re: mbx_bar.exe process does not end

anyone any suggestions?
Carl Olsen
Occasional Visitor

Re: mbx_bar.exe process does not end

We have the exact same problem, after the backup, we have to kill the process for the backup to be complete.
The drive is inanctive/finished.

Suggestion ?
JPB_1
Occasional Visitor

Re: mbx_bar.exe process does not end

I have the same issue with one of my Exchange servers.
Elangumaran
Occasional Contributor

Re: mbx_bar.exe process does not end


I am also facing similar issue on one of the exchange 2003 IS backup.

Backup session never gets end.

We have to either kill the bsm.exe or abort the backup session.

DP5.1

We have couple of other exchange servers IS backup and those does not have any issues.

Any suggestion will be highly appreciated.

Many Thanks,
Elan
RCB_2
Advisor

Re: mbx_bar.exe process does not end

We've got the same problem, and as a workaround what we do is kill manually mbx_bar.exe at exchange server with task manager. After that it indicates that agent has disconnected and finish. Please, if somebody has a definitive solution, let us know. Kind Regards.
Wouter Smeltekop
Occasional Contributor

Re: mbx_bar.exe process does not end

Hello Roberto,

This is what we use every monday after the bricklevel backup aswell. However; until you do so the units will remain occupied. Very annoying.


Thanks.
Gaz2k8
Occasional Visitor

Re: mbx_bar.exe process does not end

Has anyone found a solution to this. I am having exactly the same problem but it is intermittent so sometimes gets missed as we are monitoring several Exchange servers.
ehuang
Super Advisor

Re: mbx_bar.exe process does not end

I have the same problem. It seems single mailbox backup never finished completedly. I have to terminate mbx_bar on the Exchange server. HP, any fix please?
Jonathan Simard
Occasional Visitor

Re: mbx_bar.exe process does not end

I have the same problem and the "mbx_bar.exe" process take 25% of 4 CPU utilization. When I kill the process the job abord succesfully.
claudio Hoffer
Occasional Visitor

Re: mbx_bar.exe process does not end

Same problem here!
MSE 2003 over Win 2003 server, HP storageworks with hp datarecovery 6.0a

We have the mbx_bar.exe process running all the time. We can`t end the process even with administrator rights.

This process is taking the CPU to 100%. Had any of you guys resolved this issue?

thanks in advance for your help

Claudio Hoffer
Kanagarajah
Occasional Visitor

Re: mbx_bar.exe process does not end

Guys, does someone have a solution for this issue ?
Víctor Cespón
Honored Contributor

Re: mbx_bar.exe process does not end

Looks like a performance problem on Data Protector, check the explanation on this other thread

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=621067
claudio Hoffer
Occasional Visitor

Re: mbx_bar.exe process does not end

After reading the link you posted above I suppose that my problem could be related. :(
We have less than 80 mailboxes of aprox 1gb each. Could it be?

Thanks a lot for your help

Claudio Hoffer