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need password recovery procedure for A5583A tape library 2/20

Olaf Borowski
Respected Contributor

need password recovery procedure for A5583A tape library 2/20

Hi,

How can I reset the password on a A5583A tape library? It's been to long and I forgot what it is.

Thanks,
4 REPLIES
Sameer_Nirmal
Honored Contributor

Re: need password recovery procedure for A5583A tape library 2/20

Hi,

I guess you want to reset the password of the Administration Menu on the library front panel.

You need to log a h/w call to HP support. They will help you in resetting the password by giving some "special code".
Jaclyn Rothe
Trusted Contributor

Re: need password recovery procedure for A5583A tape library 2/20

You can reach HP Data Storage support at 1-800-474-6836 and use "DLT" as your keyword shortcut.

8am EST to 8pm EST.
Jaclyn Rothe
Trusted Contributor

Re: need password recovery procedure for A5583A tape library 2/20

You can reach HP Data Storage support at 1-800-474-6836 and use "DLT" as your keyword shortcut.

8am EST to 8pm EST Monday thorugh Friday.
aleks mindlin
Frequent Advisor

Re: need password recovery procedure for A5583A tape library 2/20

Go: "Service" type password >>>>MODERATOR Removed HP confidential information <<<<<.

Moderator: Customers need to call HP for password recovery. Only HP authorized service providers are given access to the service menu.