StoreEver Tape Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

"clean drive" on 1/8 Tape Autoloader

SOLVED
Go to solution
Mark_364
Occasional Advisor

"clean drive" on 1/8 Tape Autoloader

Suddenly we are now getting the "clean drive" light on the tape drive. I have tried to load the cleaning tape but after a few seconds, the autoloader states the tape is invalid, then unloads it. I believe the tape to be correct(HP DLT VS) as it was supplied with the drive. Any help would be appreciated. thanks!
9 REPLIES
Joshua Scott
Honored Contributor

Re: "clean drive" on 1/8 Tape Autoloader

What is the model number of the Autoloader?
What are the chances...
Mark_364
Occasional Advisor

Re: "clean drive" on 1/8 Tape Autoloader

"model no." is C9264-67903
"product no." is C9264CB
Joshua Scott
Honored Contributor

Re: "clean drive" on 1/8 Tape Autoloader

The cleaning tape should have a product/part number on it somewhere. The number should be either:
292227-001
or
C7998A

-Josh
What are the chances...
David Ruska
Honored Contributor

Re: "clean drive" on 1/8 Tape Autoloader

A DLT (NOT compatible with a DLT1/VS80) cleaning tape says "DLT Cleaning Tape III", or "DLTTape cleaning cartridge" and is TAN in color.

A DLT1 (compatible with DLT1/VS80 drives) is PUTTY GREY in color. It should say something like "hp dlt1 cleaning cartridge".

The tapes are good for only 20 uses (not sure what message the 1/8 gives on an expired cleaning cart).

The pre-merger HP PN is C79998A, as mentioned already.
The journey IS the reward.
David Ruska
Honored Contributor

Re: "clean drive" on 1/8 Tape Autoloader

We verified that attempting to use a DLT (not DLT1) cleaning tape in a 1/8 VS80 autoloader results in an "invalid tape" message.
The journey IS the reward.
Mark_364
Occasional Advisor

Re: "clean drive" on 1/8 Tape Autoloader

Thanks all for your input. Where did you track down the correct tape to use? Anyway, I will order the correct tape right away.
David Ruska
Honored Contributor
Solution

Re: "clean drive" on 1/8 Tape Autoloader

> Where did you track down the correct tape to use?

The users manual,
http://h200006.www2.hp.com/bc/docs/support/SupportManual/lpg29168/lpg29168.pdf,
says to use only a DLT1 compatable cleaning cartridge. It then points to www.hp.com/go/storagemedia.

From there, you can find the DLT1 cleaning tape (C7998A):
http://www.hp.com/products1/storage/products/storagemedia/tape_dlt/index.html
The journey IS the reward.
Joshua Scott
Honored Contributor

Re: "clean drive" on 1/8 Tape Autoloader

I tracked down the correct cartridge at:

http://partsurfer.hp.com/

input your tape drive model number in the top box, and select it from the list that goes to. then select list all parts. the window that pops up will list all parts associated with that product. the cleaning tape is listed there.
What are the chances...
Mark_364
Occasional Advisor

Re: "clean drive" on 1/8 Tape Autoloader

ok, all good comments - thanks sincerely for all your help. must remember to rtfm next time! cheers. m