service password on ultrium library

[vladimir_1]

Who can advise how to change/erase service password on LTO library?

Thks

[Leif Halvarsson_2]

Hi

Is it a HP library ?. Go to :
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=12169&prodSeriesId=34115&prodSeriesName=hp+surestore+2%2F20+tape+libraries

Here you can find manuals

[Kurt Beyers.]

You can access the password by:

main menu - administration - change configuration - password

When the library is first installed, the password is inactive. To protect the system from unauthorized access, use the following procedure to set a password.

1. Enter the Password menu. A status screen will indicate if a password is enabled.
??? If the password is turned off, select Set New Password to enable the password.
??? If the password is turned on, select Change Password to enter the new password. It must be exactly eight digits.
??? If the password is turned on, select Turn Password Off to clear the password.

NOTE If you enter more than eight digits, the ninth digit will become the first digit of the new password.

2. Select [OK] to exit.

Kurt

[David Ruska]

> Who can advise how to change/erase service password

The service password is pre-set in the factory, and cannot be changed. It is the adminstrator password (which provides access to most of the same service functions) that can be changed as described above.

Note: you can only change the admin password if you know the current password. There's a process to recover a lost password, but it requires calling hp. See the following post for more info: http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x31767d4cf554d611abdb0090277a778c,00.html