StoreEver Tape Storage

Re: ssl 1016 password reset

Scott Cahn
Occasional Contributor

ssl 1016 password reset

I have a out of warranty ssl 1016 library and my customer has forgoten the password. i do have the 5 digit code from the unit so can anyone help me?

Acclaimed Contributor

Re: ssl 1016 password reset

The manual just says

If you forget the administrator-level password, you cannot enter a new password.
You must call your customer service representative.

HP support can generate an emergency password for you - call them! If you cannot access the web management page of the library, this is the only way.

Hope this helps!

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