ssl1016 password reset

[Scott Cahn]

i have a ssl1016 library and the customer does not rember the password. i tried to use defualt 000000 but did not work. i tried to login as guest & guest and that did not work. the front panel accepts the password but when i try through the network it wont take passwords. is there a factory reset for this and how do i do it.

[Marino Meloni_1]

the only way to reset the web password is to log a call at HP, they will reset it.

The procedure is to log on the SSL with Telnet, you will get a 5 digit code that should be given to the HP support, they will then provvide you a temp passord that will allow you to change your Administrator user back to "guest" with a password "guest"