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stuck cleaning tape in Ultrium 230e

Donald Fong
Occasional Visitor

stuck cleaning tape in Ultrium 230e

I have a external Ultrium 230e on an second Adaptec 29160 SCSI card on a CPQ Proliant ML350 server. I'm unable to eject cleaning tape. I have tried holding eject button for 10 sec and have tried reset button to no sucess.

Is there an alternative way of ejecting cleaning tape out?

Thank you in advance
Don F