Error message on new StoreOnce 4500

[Vince Laurent]

When I log in to the web console of one of our D2D systems I am greeted by "failed to communicate with proxy subsystem".  I am not sure how to debug that.  I am brand new to this product so I barely know how to get into it.    This message does not appear on the GUI of the other 2 we have.

Any help would be appreicated.

Thanks

Vince

[Johnc_3]

Hi Vince,

I noticed this issue when I did a software upgrade on a new 4700.  I left the upgrade running overnight to complete and the problem resolved itself.  I guess it's just the initialisation phase of the upgrade.

John