StoreOnce Backup Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking for volunteers to provide VLS product feedback

Peter King (HP)
Occasional Contributor

Looking for volunteers to provide VLS product feedback

I'm new to this forum - so I hope this posting is appropriate for this group.
I work in the HP StorageWorks Customer Satisfaction organization and am looking to run a pilot program - to gather customer feedback from VLS users - on a periodic basis.
I am looking to identify VLS users who might be interested in participating in this process.
This is really NOT about big surveys & satisfaction metrics - it is really about trying to identify & understand satisfaction issues & opportunities in QUALTATIVE terms.
My goal is to identify a group of VLS users who would be willing to provide qualitative feedback - on a range of VLS user topics - on an ongoing/quarterly basis.
The goal would be to use this feedback to help drive improvement in HP's VLS products, services & solutions. As part of this process we would aim to close the loop with respondents and keep then updated on issues raised & improvement plans.
The process would be run offline i.e. outside of this forum.
If you are interested in participating and/or would like more details - please let me know.
Many thanks.
Peter.
1 REPLY

Re: Looking for volunteers to provide VLS product feedback

Peter,

I work for an HP ABSP Partner in UK.

We are about to put in a HP6227 VLS in at Healthcare client.

I'll mention it to them, they may be up for it.

My email is Sean.Streets@amicusits.co.uk

Regards,

Sean
Don't believe the hype, test it first!