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No connection to midway.ext.hpe.com over proxy after most recent firmware update - Storeonce 5100

 
mgloax
Occasional Visitor

No connection to midway.ext.hpe.com over proxy after most recent firmware update - Storeonce 5100

Hi,
After the most recent firmware upgrade (3.18....) we cannot contact HP servers anymore. HP changed it to midway.ext.hpe.com but we made sure that this site is not manipulated in any way by the proxy. Browsing the site from a regular client works fine. Apart from the new feature above the storeonce settings are unchanged. We checked with net ping ipaddr from the shell that the proxy is reachable and it's like expected since it hasn't changed a bit. Net show config is also fine.

Any help is greatly appreciated.

2 REPLIES 2
Amarjit_Y
HPE Pro

Re: No connection to midway.ext.hpe.com over proxy after most recent firmware update - Storeonce 510

Try to Communicate via the proxy server using the http or socks protocols instead of https.
To communicate via the proxy server using the http or socks protocols perform the following steps :
In the StoreOnce GUI:
1. Click on the ‘Remote Support’ button in the navigation tree.
2. Click on the ‘Modify’ button in the top right-hand corner of the ‘Remote Support’ page.
3. When the ‘Modify’ sub-window opens, scroll down to the proxy server section.
4. Click on the ‘Protocol’ drop-down menu and select either ‘http’ or ‘socks’ depending on your preference.
5. Click on the ‘OK’ button.

See if this helps !

 


Accept or Kudo
mgloax
Occasional Visitor

Re: No connection to midway.ext.hpe.com over proxy after most recent firmware update - Storeonce 510

Hi,
We did exactly that without success. In the syslog we can see http 200 from the storeonce trying to connect some houston.hpe.com servers but the error persists. Is there some reset command to reinitialize the registration or soemthing?

Thanks