StoreOnce 5650

[Slartybardfast]

Just hoping that someone has a link or can point me to a resource that has error codes and explanations. Every time I google any sort of error I find on the StoreOnce or Veritas plugin errors I get nothing.

[Ayaaz]

Hello, 

Below link will give you information on the Error messages you receive on you StoreOnce 5650. 

These error messages are displayed on the IO module of the disk enclosure. 

These are all hardware related error messages. 

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00060574en_us

If your system is configured for call home then there will be automated case created

for any critical event. 

For backups related errors you will have to open a case with support to look into the plugin logs and HPE StoreOnce logs. 

Thanks, 

Ayaaz 

[Ayaaz]

Hello, 

Please let me know if the above information is useful and if we can proceed to close this social case.