StoreOnce 6600

[daniel85]

File System Check:
[RESULT]
FAILED
[FAULTS]
File system ifs1 is not mounted.
Incorrect usage size reported for file system ifs1.
File system ifs1 is not mounted on node hp1.
File system ifs1 is not mounted on node hp2.
[ROOTCAUSE]
The filesystem is not up and running, resulting in the service sets not starting.
The filesystem is not up and running, resulting in the service sets not starting.
The filesystem is not up and running, resulting in the service sets not starting.
[RECOMMENDATION]
This is expected during upgrades or during the power on sequence. If the filesystem status is unmounted at any other time, reboot the appliance or couplet , if this does not resolve issue, contact HPE Support
This is expected during upgrades or during the power on sequence. If the filesystem status is unmounted at any other time, reboot the appliance or couplet , if this does not resolve issue, contact HPE Support
This is expected during upgrades or during the power on sequence. If the filesystem status is unmounted at any other time, reboot the appliance or couplet , if this does not resolve issue, contact HPE Support

### INTERNAL NETWORK REPORT ###################################################

Internal Network Check on Node-1:
[RESULT]
PASSED

Internal Network Check on Node-2:
[RESULT]
PASSED

### EXTERNAL NETWORK REPORT ###################################################

External Network Check on Node-1:
[RESULT]
FAILED
[FAULTS]
Domain service is not running on this node

External Network Check on Node-2:
[RESULT]
FAILED
[FAULTS]
Domain service is not running on this node

### SAS CONFIGURATION REPORT ##################################################

Sas Configuration Check on Node-1:
[RESULT]
PASSED

Sas Configuration Check on Node-2:
[RESULT]
PASSED

### NOTE ######################################################################

For any warning or error messages in this report, please consult the troubleshooting
section in the customer user guide and follow the steps to perform corrective action.

### END #######################################################################

Command Successful

dev-id of failed hw status text hardware type hardware path
------------------------------------ ----------- --------------- -----------------------------------------------------------------------------------------------------------------------
0559d27f-0000-1000-801f-453438303259 failure STORAGE_CLUSTER 0559d27f-0000-1000-801f-453438303259
d114d811-0000-1000-8024-453438303259 failure POOL 0559d27f-0000-1000-801f-453438303259 > d114d811-0000-1000-8024-453438303259
6E75ADD100000010802A453438303259 down VOLUME 0559d27f-0000-1000-801f-453438303259 > d114d811-0000-1000-8024-453438303259 > 6E75ADD100000010802A453438303259
7CE645P0KH degraded DISK_ENCLOSURE 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH
5001438030869500 degraded DISK_ENCLOSURE 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH > 5001438030869500
5001438030869500_IoModuleA degraded IO_MODULE 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH > 5001438030869500 > 5001438030869500_IoModuleA
500143803086953D:44 degraded IO_MODULE_PORT 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH > 5001438030869500 > 5001438030869500_IoModuleA > 500143803086953D:44
5000C500865FD767 degraded PHYSICAL_DISK 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH > 5001438030869500 > 5000C500865FD767
5001438030865A00 degraded DISK_ENCLOSURE 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH > 5001438030865A00
5001438030865A00_IoModuleA degraded IO_MODULE 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH > 5001438030865A00 > 5001438030865A00_IoModuleA
5001438030865A3D:40 degraded IO_MODULE_PORT 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH > 5001438030865A00 > 5001438030865A00_IoModuleA > 5001438030865A3D:40
5000C500865F2ECB degraded PHYSICAL_DISK 0559d27f-0000-1000-801f-453438303259 > 7CE645P0KH > 5001438030865A00 > 5000C500865F2ECB

[Dane_L]

One thing to try before opening a support case would be to power down the system including the drive shelves. Then power on the drive shelves first, wait 7 minutes before powering on the nodes. After doing this and you still have issues then you will need to open up a support case. 

[daniel85]

Hello how are you dane_ l
Thanks for the way, I tested this solution, but unfortunately the problem is still there
I would like to thank you for a new solution to this problem

[Dane_L]

Did you get this resolved?

If there is an underlying issue with the file system I would expect to see a fault being displayed in the GUI. Are you seeing any faults in the GUI?