- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreOnce Backup Storage
- >
- Re: Support for StoreOnce VSA when on 60 Day Trial
-
-
Forums
- Products
- Servers and Operating Systems
- Storage
- Software
- Services
- HPE GreenLake
- Company
- Events
- Webinars
- Partner Solutions and Certifications
- Local Language
- China - 简体中文
- Japan - 日本語
- Korea - 한국어
- Taiwan - 繁體中文
-
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Middle East
- HPE Blog, Latin America
- HPE Blog, Russia
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Blog, Poland
-
Blogs
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Blog, Latin America
- HPE Blog, Middle East
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
-
Information
- Community
- Welcome
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Tips and Tricks
- Resources
- Announcements
- Email us
- Feedback
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
07-13-2017 01:43 PM
07-13-2017 01:43 PM
Support for StoreOnce VSA when on 60 Day Trial
I called StoreOnce support for help getting my StoreOnce VSA going so I can start testing, but they won't help because there's no serial number for my VSA in the system.
Am I outta luck?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
09-20-2017 08:15 AM
09-20-2017 08:15 AM
Re: Support for StoreOnce VSA when on 60 Day Trial
All the support resources for StoreOnce VSA are targeted at the customers with paid for licenses.. Support while in the 60 day instant-on mode and for the 1 TB freeware is 'self-service'. I assume you have looked at the User Guide: http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c03822685.
The 'no serial number in the system' is simply a product of the fact that there is no support entitement while in 60 day instant on mode. Maybe post a specific question to this forum.
Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2022 Hewlett Packard Enterprise Development LP