VLS error during config

[BrianDoyle]

Hi,
I connected through the serial port to the VLS.

After logging in as Administrator, trying to change the network settings using "setConfigValue -ipaddr 192.x.x.x" we receive an error saying:
Failed to retrieve network config from server

Is it possible to configure the hosts file from the serial command prompt. The OS is RH Linux....

P.S. This thread has been moved from Tape Backup (Small and Medium Business) to Disk-Based Backup. - Hp forum Moderator

[Mustafa Gulercan]

hi Briano;
what is your VLS firmware version?
There is a known issue with HP StorageWorks Virtual Library System (VLS) using 1.1.0 firmware.
The VLS may end up in a non-functional state. This same problem was also recently found in VLS models using 2.0.0 firmware and has the same end result. If the VLS becomes non-functional, the only solution is to use the Quick Restore CD and re-image the VLS node.

summary;
upgrade your VLS firmware.

regards,
mustafa

[BrianDoyle]

I've reinstalled using the Quick Install CD and was able to change network settings at the CLI.