VLS6518 Error after Software update

[Peter Strauss]

On my VLS6518 i made a software update from 1.0.13 to 1.2.0.
Now i cannot manage VLS with command view TL.
When i want to login on then console i get the error "Unable to find java path." and fall back to the login prompt.
Do anyone have a solution?

Thank you

P.S. This thread has been moved from Tape Backup (Small and Medium Business) to Disk-Based Backup. - Hp Forum moderator

[Wickedsunny]

Hey,

What is the software which you have updated?? Can u post the link of the update?

regards,
Sunny

[Peter Strauss]

the file is VLS_1_2_0-345_HP.zip

from

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=470405&prodNameId=1833623&swEnvOID=54&swLang=13&taskId=135&swItem=co-51395-1&mode=3

[Wickedsunny]

Please check if the Java support is enabled in the browser. Java Runtime Environment (JRE) plug-in v1.4 or later from Sun Microsystems should be installed.

Try and remove the Java and install the latest and check if that helps.

Also, I would recommend to get on to the major release 2.0 as version 1.X is not a good firmware to be on.

Regards,
Sunny

[Peter Strauss]

The only way to solve the Problem was a Restore to V1.1.0 with Quick Recovery-CD.
Now i have a license violation. When i want to install the additional licence key, Comman view tl reports an error "License already exists on the management station".
But i cannot see this license under "License Key Summary". Where are the licenses stored, and how can i remove this license?
The VLS shows no Cartridges and a Capacitiy of 0GB. Is this an effect of the license violation?

[Wickedsunny]

Please read this customer advisory...

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01117520〈=en&cc=us&taskId=101&prodSeriesId=470405&prodTypeId=12169

Regards,
Sunny

[Peter Strauss]

Thank you sunny!

I know this file, but the license i want to install is not listet in it!