VLS9000_Disk_Firmware_Update

[WW316110]

can any one tell me how to update Disk firmware in VLS9000. I got a error msg "Found: 2 drives in arrays requiring a firmware update. Please contact HP support."

P.S. This thread has been moved from Tape Libraries and Drives to Disk-Based Backup. - hp forum moderator

[Ken Krubsack]

Your VLS should (I hope) be covered by support, so call HP and get a tech on site to do it. I've seen the process - it ain't pretty.

It will be offline while the upgrades are happening.

[Víctor Cespón]

It's on the user guide:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02032407/c02032407.pdf

Page 186

I don't think this is covered by warranty, carepack or contract.