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VLS9000_Disk_Firmware_Update

WW316110
Frequent Advisor

VLS9000_Disk_Firmware_Update

can any one tell me how to update Disk firmware in VLS9000. I got a error msg "Found: 2 drives in arrays requiring a firmware update. Please contact HP support."

 

 

P.S. This thread has been moved from Tape Libraries and Drives to Disk-Based Backup. - hp forum moderator

2 REPLIES
Ken Krubsack
Trusted Contributor

Re: VLS9000_Disk_Firmware_Update

Your VLS should (I hope) be covered by support, so call HP and get a tech on site to do it. I've seen the process - it ain't pretty.

It will be offline while the upgrades are happening.
Víctor Cespón
Honored Contributor

Re: VLS9000_Disk_Firmware_Update

It's on the user guide:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02032407/c02032407.pdf

Page 186

I don't think this is covered by warranty, carepack or contract.