[ssid1] : D2DManager process state has changed: OK to Critical (SMM)

[randomnameNL]

Hello,

we have HP StoreOnce VSA Software with this error in the logs [ssid1] : D2DManager process state has changed: OK to Critical (SMM)

the existing cifs share is empty after i restarted the system to see if that would solve the problem.

is there a way to fix this problem?

[GaneshPrasad]

Dear Customer,

SMM going Critical can be because of many reasons, we need to validate the Status of Service set and check which

service is efffected by command #serviceset show stat

Also we can resetart the serviceset and check if the issue persists..

If the issue is still there i would recommded to Log a Call with HPE , so we can validate if any the logs in the below location and check what has caused the isssue.

<NodeName>\d2d\ssid1\sf\d2dss\smm\log\DatabaseReport.txt .

If there is any bad integrity we will that whcih will make Change the Status from Crtitical to Running.

HPE Employee