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тАО06-13-2019 03:35 AM
тАО06-13-2019 03:35 AM
storeonce 3540 : Explanation for Health critical on a share
Hi
I have a 3540 with a health issue, my overall status is "Fault"
the NAS Status is "Running" with a red icon
when I go to the NAS section I see a running share with a red mark too. here is the CLI output when I look at that share :
ID 5
Protocol CIFS
Name AAA
Network Name \AAA
Description AAA
Created On 14:00 2018/01/10
Modified On 21:48 2019/04/15
Status Online
Health Critical
Replication Role Non Replicating
Replication Status Non Replicating
Replication Health Information
User Bytes 500100265308
Disk Bytes 381290777494
Dedupe Ratio 1.3
Files 24
Directories 3
Read-only No
Encryption Enabled No
Deduplication Enabled Yes
Share Version 2
Authentication User
Physical Data Size Quota (No Quota)
Logical Data Size Quota 500 GB
Backup Application Type Not Specified
Backup Data Type Not Specified
User AAA: read-write
as you can see, health is criticalтАж but I Don't have any information as to why.
I can't find any information, and I have 1 warning in the log about a share "number 6" which reached its quota. number 6 would correspond to that share 5, but the size on disk is way below the quota.
also this event about quota was yesterday, more than 12h ago, the "critical" status appeared 2h ago on my monitoring, and no event arount this time.
what could be the issue, and how to identify it?
if anyone could help me, that would be great.
Best regards
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тАО06-13-2019 05:22 AM
тАО06-13-2019 05:22 AM
Re: storeonce 3540 : Explanation for Health critical on a share
I realized with a colleague the "User Bytes" and the "Logical Data Size Quota" are matching
that means the disk is full for the user, not really an issue here, but that doesn't explains the alerts yesterday, and the status faulting only today and not beforeтАж probably something on my nagios
but **bleep** that lack of information, am I right to think the "Critical" health is due to the quota being reached?
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тАО06-24-2019 10:44 AM
тАО06-24-2019 10:44 AM
Re: storeonce 3540 : Explanation for Health critical on a share
Could you Login to the Store Once Gui .
Navigate to Event log section and look for the events messages close to that time stamp when you noticed share status showing as critical ,
Looks for critical events related to Share name (AAA)& capture all the related events messages.
This will give more information to understand the possible reasons.
I am an HPE Employee