E40060400 EID_BAD_PAYLOAD_CHECKSUM_INFO

[qmcb]

Dear community,

have you ever seen the following error message inside the FOM/VSA? does any documentation exist?

Event                   :        E40060400 EID_BAD_PAYLOAD_CHECKSUM_INFO

Severity                :        Critical

Component               :    SAN/iQ

Object Type             :     Storage Server

Object Name             :    Project-Id-Version: PACKAGE VERSION

Report-Msgid-Bugs-To: lhn-eng-team-platform@hp.com

POT-Creation-Date: 2016-02-27 11:23-0700

PO-Revision-Date: 2016-02-27 11:23-0700

Last-Translator: Automatically generated

Language-Team: none

MIME-Version: 1.0

Content-Type: text/plain; charset=UTF-8

Content-Transfer-Encoding: 8bit

Plural-Forms: nplurals=2; plural=(n != 1);

Management Group        :                 CMC

Cluster                 :        CMC

IP/Hostname             :    XXXXXXXXXXXXXXXXXXXX

Date and Time           :    06/11/2019 11:43:05 GMT

User                    :         System

Resolution              :       http://h20000.www2.hp.com/bizsupport/site/search/r4_0/jsp/search.jsp?lang=en&cc=US&pc=0&sc=2&cf=1&cm=1&cs=1&c130=1&c115=1&c110=1&c120=1&nh=10&rf=0&lkc=1&lk=1&tx=E40060400

Message                 :      Bad Payload Checksum Error for cluster CMC in MG CMC. See the store.info log in the Log Files window for details.

[GlowS]

Hello Qmcb,

Good Day!

This sounds more like a hardware issue.

The link you shared is not working. Could you send screenshots from store.logs for the date 06/11/2019 11:43:05 GMT. Or rather open a case with Support with this error. 

Gloria Simi
Technical Solution Consultant