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EID00000203 EID_LICENSE STATUS Changed

 
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HanCas
Valued Contributor

EID00000203 EID_LICENSE STATUS Changed

Hi,

 

A customer was updating CMC  and now he sees the above warning.

He has 56 days left before he loses proper access to the systems.
As far as known systems were bought with permanent license, so why do we see this?

A couiple of monthe ago two systems were added to expand the storage capacity, could this be the reason?
Has the CMC update anything to do with it? Can we revert back in that case?
How can I find the capapcity licensed for this config?

.
6 REPLIES 6
giladzzz
Honored Contributor

Re: EID00000203 EID_LICENSE STATUS Changed

Hi

I have seen before systems with expired license stopped working after CMC upgrade

it seems that license policy was not enforced in older versions of CMC you check each 

system and see who is causing license violation.

if possible you might try and revert to the old CMC.

Regards

 

HanCas
Valued Contributor

Re: EID00000203 EID_LICENSE STATUS Changed

How do we revert back to the previous version. I can imagine downgrading is not as straightforward as upgrading.

.
HanCas
Valued Contributor

Re: EID00000203 EID_LICENSE STATUS Changed

 found the reason for the message on the license.

After the update one of the nodes no longer has licenses. Before the update every node showed licenses.

No a way ti reinstall the licenses

.
giladzzz
Honored Contributor

Re: EID00000203 EID_LICENSE STATUS Changed

Hi

my understanding is that you only upgraded CMC

CMC is a standalone application and does not hold any data it can be installed on

any station that has access to the management address

Regards

 

HanCas
Valued Contributor

Re: EID00000203 EID_LICENSE STATUS Changed

From the sytem logs it os seen the OS was patched too. One node lost license info as a result.

So it is most likely not the CMC but LH OS

.
giladzzz
Honored Contributor
Solution

Re: EID00000203 EID_LICENSE STATUS Changed

hi

If you need to restore license and you know the HPE passport account the license was issued through

you can find the license in the portal.

https://myenterpriselicense.hpe.com/cwp-ui/

if not try writing the portal support explaining your problem they

help if they can.

Regards