HOW to reset management group administrator password in CMC

[jklyekai]

I forgot the management group account pasword ,in CMC console  windows.

how can I find the forgot passord ?

thank you.

[oikjn]

unless you have another admin login your only shot is to call support.  If there was a published way to get around the password then it wouldn't be much good to have a password at all, would it ;)  Support does have a way in and they can fix the issue for you.

[jklyekai]

So there is not good way to reset Management group user password myself.

if we or customer really need to get help from support center . what we need to give them ,MAC or SN or License?

[oikjn]

MAC or license is usually enough. 

There is no way to reset on your own and IMO that is how it should be... otherwise, what good would a password be if anyone could just reset it?