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тАО11-01-2017 10:56 AM
тАО11-01-2017 10:56 AM
HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
HP SAN 4730 Storevirtual trying to get it upgraded to 11.5 (later 12.6)
all nodes were on 10.5. Used an HPE provided ISO to get all the patches for each node updated to meet all of the 10.5. One node at a time.
My 4th node will not upgrade to HP SAN/iQ OS 11.5 no matter what.
The CMC will give out this error at the 25% mark:
Installation failed. An error was encountered with the configuration, RAID, or parts. (Exit Status 151).
===========================================
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тАО11-01-2017 11:55 AM
тАО11-01-2017 11:55 AM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
Tail of the upgrade log, only place it notes any errors:
etc/lefthand/hwid.conf
etc/configs/.serialnumber
Update /mnt/upgraded/etc/passwd with entries in /etc/passwd
Update /mnt/upgraded/etc/shadow with entries in /etc/shadow
Update /mnt/upgraded/etc/group with entries in /etc/group
INFO: hostname SAN02 is NOT associated with 127.0.0.1 in /mnt/upgraded/etc/hosts, adding it now
Traceback (most recent call last):
File "/etc/lefthand/brand/common/bin/create-ldap-cfg-tar.py", line 20, in ?
from lhn import lockfile
EOFError: EOF read where object expected
INFO: created Active Directory config in /root/ldap-cfg.tar.bz2, SHA1 = []
ERROR: Failed to preserve Active Directory configuration.
/root/ldap-cfg.tar.bz2 is missing from current SAN/iQ version
umount: /mnt/upgraded/proc: not mounted
umount: /mnt/upgraded/dev: not mounted
umount: /mnt/upgraded: device is busy
umount: /mnt/upgraded: device is busy
#------------------------------------------------------------------------------#
MESG: Aborting due to an error encountered during installation of the software upgrade.
MESG: Contact Customer Support to resolve the issue.
MESG: Installation aborted.
INFO: Date: Wed Nov 1 16:54:29 GMT 2017
Reset filedescriptors
INFO: Copying log file to permanent location (/mnt/lhnupgrade/upgrade_from_10.5.00.0149_to_11.5.00.0673_20171101.log -> /var/log/upgrade_from_10.5.00.0149_to_11.5.00.0673_20171101.log) ...
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тАО11-01-2017 11:57 AM
тАО11-01-2017 11:57 AM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
Top of upgrade log:
INFO: ServerEngines Corp. Emulex OneConnect 10Gb NIC installed
10Gb NIC firmware version = [5719-v1.46]
WARNING: Cannot determine Emulex 10Gb firmware fields:
major=[5719-v1] minor=[46] patch=[] build=[]
/usr/sbin/hpacucli
response:ok:
response:ok:
INFO: f_checkMinimumFirmwareSmartArray: SmartArray P410 controller not detected in this platform, nothing to do.
response:ok:started
response:ok:started
INFO: Starting software upgrade (version 11.5.00.0673) ...
INFO: System: SAN02
INFO: Date: Wed Nov 1 16:53:07 GMT 2017
INFO: Action: installing software upgrade, version 11.5.00.0673
INFO: ##### Upgrade Mode: [reboot_required] #####
INFO: New Version Information:
INFO: New SANiQ Version: 11.5.00.0673
INFO: root OS directory tree will be extracted directly from gzipped tarball
INFO: New Data Directory=/mnt/lhnupgrade/data/default
INFO: Current Version Information:
INFO: Current SANiQ Version: 10.5.00.0149
INFO: Current Kernel: Linux 2.6.18-274.el5 #1 SMP Fri Jul 8 17:36:59 EDT 2011
INFO: Current OS: GNU/Linux
INFO: Current Machine: x86_64
INFO: Current Processor: x86_64
INFO: Current Data Directory=/mnt/lhnupgrade/data/default
INFO: Supported Releases:
INFO: Oldest Supported SANiQ Version: 9.5.00
INFO: Build Details:
INFO: Target: 64
INFO: Build Timestamp: Sun, Jul 27 2014 19:01:25 MDT
INFO: Platform Details:
INFO: Platform: HPDLG8B
INFO: Current Brand Directory: /etc/lefthand/brand/HPDLG8B/
INFO: New Brand Directory: /etc/lefthand/brand/HPDLG8B/
INFO: Current HWID_CONFIG: HPDLG8B
INFO: New HWID_CONFIG: HPDLG8B
INFO: Model Number: 36
INFO: The current root OS, /, is mounted on /dev/cciss/c0d0p2
INFO: Partition that / is currently mounted to: root_os_device = [/dev/cciss/c0d0p2]
INFO: Size of root/OS partition (in bytes): [5121245184]
INFO: Size of disk containing root/OS partition (in bytes): [34355036160]
#---------------------------------------------------------------#
INFO: Currently installed patches:
total 30
-rw-r--r-- 1 root root 594 Sep 12 2013 10054-07.xml
-rw-r--r-- 1 root root 677 Oct 25 17:58 10139-00.xml
-rw-r--r-- 1 root root 1059 Sep 12 2013 10142-00.xml
-rw-r--r-- 1 root root 705 Oct 31 18:37 10147-00.xml
-rw-r--r-- 1 root root 689 Oct 24 18:28 10152-00.xml
-rw-r--r-- 1 root root 781 Aug 10 05:03 10161-00.xml
-rw-r--r-- 1 root root 1100 Oct 25 15:44 10172-00.xml
-rw-r--r-- 1 root root 1048 Oct 28 00:25 10186-00.xml
-rw-r--r-- 1 root root 1376 Oct 25 19:39 35010-00.xml
-rw-r--r-- 1 root root 1178 Oct 25 19:54 35011-00.xml
-rw-r--r-- 1 root root 850 Oct 25 19:59 35012-00.xml
-rw-r--r-- 1 root root 1057 Oct 25 20:04 35014-00.xml
-rw-r--r-- 1 root root 961 Oct 25 20:10 35019-00.xml
-rw-r--r-- 1 root root 1181 Oct 25 20:17 35020-00.xml
-rw-r--r-- 1 root root 905 Oct 25 20:27 35022-00.xml
-rw-r--r-- 1 root root 915 Oct 25 20:36 35024-00.xml
-rw-r--r-- 1 root root 1154 Aug 10 06:06 35025-00.xml
-rw-r--r-- 1 root root 1461 Oct 25 20:46 35027-00.xml
-rw-r--r-- 1 root root 1023 Aug 10 06:29 35028-00.xml
-rw-r--r-- 1 root root 1373 Oct 25 21:19 35030-00.xml
#------------------------------------------------------------------------------#
INFO: Filesystems mounted right now:
rootfs / rootfs rw 0 0
/dev/root / ext3 rw,data=ordered 0 0
/dev /dev tmpfs rw 0 0
/proc /proc proc rw 0 0
/sys /sys sysfs rw 0 0
none /selinux selinuxfs rw 0 0
/proc/bus/usb /proc/bus/usb usbfs rw 0 0
devpts /dev/pts devpts rw 0 0
tmpfs /dev/shm tmpfs rw 0 0
tmpfs /tmp tmpfs rw 0 0
/dev/cciss/c0d0p5 /var/log ext3 rw,data=ordered 0 0
none /proc/sys/fs/binfmt_misc binfmt_misc rw 0 0
sunrpc /var/lib/nfs/rpc_pipefs rpc_pipefs rw 0 0
/dev/cciss/c0d0p7 /etc/lefthand/data ext3 rw,noatime,nodiratime,data=ordered 0 0
/dev/cciss/c0d0p6 /mnt/lhnupgrade ext3 rw,data=ordered 0 0
#------------------------------------------------------------------------------#
MESG: Starting software upgrade ...
MESG: Current Software Version: 10.5.00.0149
MESG: New Software Version: 11.5.00.0673
#------------------------------------------------------------------------------#
MESG: Checking storage node ...
INFO: The current root OS, /, is mounted on /dev/cciss/c0d0p2
Checking package contents ...
INFO: The flash image was not checked, using root/OS directory extraction.
#------------------------------------------------------------------------------#
Checking storage node configuration ...
INFO: Checking version information ...
INFO: Checking current version is a supported release ...
#------------------------------------------------------------------------------#
INFO: Memory check required for current platform and SAN/iQ version
INFO: Memory(in KB) on current NSM: 65837508.
#------------------------------------------------------------------------------#
INFO: Checking to see if the OS archiver needs to be halted ...
INFO: OS archiver successfully halted.
#------------------------------------------------------------------------------#
INFO: Looking for hardware reports ...
#---------------------------------------------------------------#
INFO: hydra get:/lhn/public/system/info/report/raidSetup/
HAL Diagnostics (version 4.0)
Platform: 4730 Build: 10.5.00.0149.0 ID: D8:9D:67:29:46:94 F/W: 3.30
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тАО11-01-2017 12:45 PM
тАО11-01-2017 12:45 PM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
Installation process started on: 11/1/17 1:35 PM
Performance Instrumentation -- Upgrade: --MG Configuration, ID: GETSAN --
Performance Instrumentation -- Upgrade: --NSM Configuration--
Performance Instrumentation -- Upgrade: Number of NSMs: 1
Performance Instrumentation -- Upgrade: NSM Model Name: 4730
Performance Instrumentation -- Upgrade: NSM Software Version: 10.5.00.0149.0
Performance Instrumentation -- Upgrade: NSM Host Name: SAN02
Performance Instrumentation -- Upgrade: NSM IP Address:
Performance Instrumentation -- Upgrade: NSM Serial Number: D8:9D:67:29:46:94
Performance Instrumentation -- Upgrade: --End Of NSM Configuration--
Performance Instrumentation -- Upgrade: Regular Manager Count: 3
Performance Instrumentation -- Upgrade: Manager's Status: 4 managers configured: 3 regular managers, 1 Failover Manager
Performance Instrumentation -- Upgrade: systemIdDataModel Version: 8
Performance Instrumentation -- Upgrade: Has Failover Manager: true
Performance Instrumentation -- Upgrade: Has Virtual Manager: false
Performance Instrumentation -- Upgrade: Global Database Version: 168099840
Performance Instrumentation -- Upgrade: Number Admin Groups: 2
Performance Instrumentation -- Upgrade: Number Admin Users: 7
Performance Instrumentation -- Upgrade: Number Admin Users: 7
Performance Instrumentation -- Upgrade: Global Internal Version: 20121120
Performance Instrumentation -- Upgrade: Number of Clusters: 1
Performance Instrumentation -- Upgrade: Number of Managers: 4
Performance Instrumentation -- Upgrade: Number of Schedules: 0
Performance Instrumentation -- Upgrade: Number of Scratch Volumes: 0
Performance Instrumentation -- Upgrade: Number of Sites: 2
Performance Instrumentation -- Upgrade: Number of Stores: 4
Performance Instrumentation -- Upgrade: --End Of MG Configuration--
/192.168.57.202:11120: connectToServer received a Status message from the install server running on the node It was: 'OK', and the error flag was: false
/192.168.57.202:11120: sendPackageToServer received a Status message from the install server running on the node It was: 'OK', and the error flag was: false
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Extracting the install file ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Extracting package contents ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : MESG: Configuring platform specific settings ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Configuring platform specific settings ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : HWID: 36
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : HWID Model: 4730
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : HWID Config: HPDLG8B
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Brand Directory: /etc/lefthand/brand/HPDLG8B/
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : platform configuration: '/mnt/lhnupgrade/platforms/HPDLG8B.sh' ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Starting software upgrade ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Current Software Version: 10.5.00.0149
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : New Software Version: 11.5.00.0673
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Checking storage node ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : begin MAIN install_saniq.sh: Preparing for upgrade ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Installing new software ...
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Aborting due to an error encountered during installation of the software upgrade.
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Contact Customer Support to resolve the issue.
/192.168.57.202:11120: Received an UpgradeScriptStatus message from the install server running on the node It was : Installation aborted.
/192.168.57.202:11120: Received an UpgradeServerStatus message from the install server running on the node It was : INSTALL_STATUS_MESSAGE: done [151]
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тАО11-02-2017 12:54 AM
тАО11-02-2017 12:54 AM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
Hi jtslade,
could you please share the hardware info (CMC>Diagnostic>Hardware Information) from the 4th node, that does not want to update?
What is your localization setting of the CMC? (CMC>Preferences>Locale)
BR
Assen
I am an HPE employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО11-02-2017 05:45 AM - edited тАО11-02-2017 05:49 AM
тАО11-02-2017 05:45 AM - edited тАО11-02-2017 05:49 AM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
Assen Thank you for checking this out.
localization setting of the CMC? (CMC>Preferences>Locale):
Current System Locale: English (United States)
Current CMC Locale: [Use System Setting]
HARDWARE INFORMATION
*Hardware Information*
*Hostname*
SAN02
*Model*
4730
*Storage System Software*
Version 10.5.00.0149.0
Software Patches 10054-07, 10139-00, 10142-00, 10147-00, 10152-00,
10161-00, 10172-00, 10186-00, 35010-00, 35011-00, 35012-00, 35014-00,
35019-00, 35020-00, 35022-00, 35024-00, 35025-00, 35027-00, 35028-00,
35030-00
*IP Address*
*Support Key*
**
*Warranty Information*
Product Part Number B7E28A
Product Serial Number
Entitlement Order Number
**
*NIC Data*
Card 1
Description Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
PCIe
Mac Address
Address 0.0.0.0
Mask 0.0.0.0
Gateway 0.0.0.0
Mode disabled
Firmware Version 5719-v1.46 NCSI v1.3.16.0
Driver Name tg3
Driver Version 3.122g
Card 2
Description Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
PCIe
Mac Address
Address 0.0.0.0
Mask 0.0.0.0
Gateway 0.0.0.0
Mode disabled
Firmware Version 5719-v1.46 NCSI v1.3.16.0
Driver Name tg3
Driver Version 3.122g
Card 3
Description Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
PCIe
Mac Address
Address 0.0.0.0
Mask 0.0.0.0
Gateway 0.0.0.0
Mode disabled
Firmware Version 5719-v1.46 NCSI v1.3.16.0
Driver Name tg3
Driver Version 3.122g
Card 4
Description Broadcom Corporation NetXtreme BCM5719 Gigabit Ethernet
PCIe
Mac Address
Address 0.0.0.0
Mask 0.0.0.0
Gateway 0.0.0.0
Mode disabled
Firmware Version 5719-v1.46 NCSI v1.3.16.0
Driver Name tg3
Driver Version 3.122g
Card 5
Description Logical Failover Device ( balance-alb )
Mac Address
Address
Mask 255.255.255.0
Gateway 0.0.0.0
Mode static
Firmware Version 2
Driver Name bonding
Driver Version 3.4.0-1
Card 6
Description Emulex Corporation OneConnect 10Gb NIC (be3)
Mac Address
Address
Mask 255.255.255.0
Gateway 0.0.0.0
Mode slave
Firmware Version 10.2.477.10
Driver Name be2net
Driver Version 10.2.477.6
Card 7
Description Emulex Corporation OneConnect 10Gb NIC (be3)
Mac Address
Address
Mask 255.255.255.0
Gateway 0.0.0.0
Mode slave
Firmware Version 10.2.477.10
Driver Name be2net
Driver Version 10.2.477.6
**
*Memory*
Total 62.79 GB
Free 56.05 GB
**
*CPU*
Number 1
Model Name Intel(R) Xeon(R) CPU E5-2620 0 @ 2.00GHz
Speed 1995.258
Cache Size 15360 KB
**
*Stat*
CPU (seconds) user (871) sys (468) idle (34158) I/O (1383) IRQ (209)
Machine Uptime (hours) up-time (0.86) idle (0.84)
**
*Backplane Information*
Backplane Status Normal
Firmware Version 3.30
Serial Number
LED Support
idLed off
**
*Motherboard Information*
Chassis Part Number B7E28A
Chassis Serial Number
BIOS Version P70, 07/01/2015
IPMI Information
Firmware Revision 2.50
IPMI Version 2.0
**
*Drive Info*
*Model*
*Serial#*
*Capacity*
*F/W Version*
Drive 1
HP EG0900FBVFQ KPJZDBAF 838.28 GB HPDE
Drive 2
HP EG0900FBVFQ KPJZZNDF 838.28 GB HPDE
Drive 3
HP EG0900FCSPN 83H0A0AMFTM11333 838.28 GB HPD0
Drive 4
HP EG0900FBVFQ KPJZYDKF 838.28 GB HPDE
Drive 5
HP EG0900FBVFQ W8G8JS5X 838.28 GB HPDE
Drive 6
HP EG0900FBVFQ KPJZZUJF 838.28 GB HPDE
Drive 7
HP EG0900FBVFQ KPJY6AHF 838.28 GB HPDE
Drive 8
HP EG0900FBVFQ KPJZY9XF 838.28 GB HPDE
Drive 9
HP EG0900FBVFQ KPJXHSYF 838.28 GB HPDE
Drive 10
HP EG0900FBVFQ KPK0604F 838.28 GB HPDE
Drive 11
HP EG0900FBVFQ KPJZZRDF 838.28 GB HPDE
Drive 12
HP EG0900FBVFQ KPK06H6F 838.28 GB HPDE
Drive 13
HP EG0900FBVFQ KPK065JF 838.28 GB HPDE
Drive 14
HP EG0900FBVFQ KPJZZNZF 838.28 GB HPDE
Drive 15
HP EG0900FBVFQ KPJZZHSF 838.28 GB HPDE
Drive 16
HP EG0900FBVFQ KPJZYG3F 838.28 GB HPDE
Drive 17
HP EG0900FBVFQ KPK066NF 838.28 GB HPDE
Drive 18
HP EG0900FBVFQ KPJZYMYF 838.28 GB HPDE
Drive 19
HP EG0900FBVFQ KPJZYE6F 838.28 GB HPDE
Drive 20
HP EG0900FBVFQ KPJZYEMF 838.28 GB HPDE
Drive 21
HP EG0900FBVFQ KPJZY7XF 838.28 GB HPDE
Drive 22
HP EG0900FBVFQ KPJZYE9F 838.28 GB HPDE
Drive 23
HP EG0900FBVFQ KPJZYJ3F 838.28 GB HPDE
Drive 24
HP EG0900FBVFQ KPJZYADF 838.28 GB HPDE
Drive 25
HP EG0900FBVFQ W8H3LZLG 838.28 GB HPDE
**
*Drive Status*
*Status*
*Health*
*Temperature*
Drive 1
Active Normal 44
Drive 2
Active Normal 45
Drive 3
Active Normal 47
Drive 4
Active Normal 44
Drive 5
Active Normal 44
Drive 6
Active Normal 43
Drive 7
Active Normal 42
Drive 8
Active Normal 40
Drive 9
Active Normal 40
Drive 10
Active Normal 40
Drive 11
Active Normal 39
Drive 12
Active Normal 39
Drive 13
Active Normal 38
Drive 14
Active Normal 38
Drive 15
Active Normal 39
Drive 16
Active Normal 38
Drive 17
Active Normal 38
Drive 18
Active Normal 37
Drive 19
Active Normal 38
Drive 20
Active Normal 39
Drive 21
Active Normal 37
Drive 22
Active Normal 37
Drive 23
Active Normal 37
Drive 24
Active Normal 37
Drive 25
Hot spare Normal 37
**
*RAID*
Normal
Rebuild Rate Medium
Unused Devices Disk Drive 25 Hot spare
Statistics 2 Arrays
Array 1 /dev/cciss/c0d1p2 : DATA Partition Raid 6 8351.32 GB Normal
Array 2 /dev/cciss/c0d2p2 : DATA Partition Raid 6 8383.31 GB Normal
**
*RAID OS Partitions*
Normal
Statistics 2 Arrays
Array 1 /dev/cciss/c0d0p5 : LOG Partition Raid 6 977.00 MB Normal
Array 2 /dev/cciss/c0d0p7 : SANIQ Partition Raid 6 2930.00 MB Normal
**
*Controller/Cache Items*
Card 1
Model Smart Array P420i
Serial Number
Hardware Version B
Firmware Version 8.00
Driver Version 3.6.28-RH2
Cache Status Normal
Backup Power Status Normal
Backup Power Type Capacitors
Cache Enabled Status Normal
Cache Ratio 50% Read / 50% Write
Cache Size 2048MB
Backup Power Voltage Info not available for this hardware platform
**
*Power Supply*
Dual
*Power Supplies*
Number 1 Normal
Number 2 Normal
**
*Fans*
*Status*
*RPM*
*Min*
**
Fan3
Normal --- ---
Fan4
Normal --- ---
Fan5
Normal --- ---
Fan6
Normal --- ---
**
*Temperatures*
*Status*
*Celsius*
*Warning*
*Critical*
CPU (1)
Normal 0 66 68
Ambient
Normal 29 46 48
System Board
Normal 47 56 58
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тАО11-02-2017 07:45 AM
тАО11-02-2017 07:45 AM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
yaw Jtslade
All looks good from firmware versions, as it should be. Localization also ok.
Do you have some kind of virus scanner running on the machine where the CMC is? I know it's strange that all other nodes
updated without issues, but could you disable virus scan and try again.
As of description and log it behaves like the image is corrupt or got corrupted during transfer to node. Have seen virus scan corrupt install packages quite often.
BR
Assen
I am an HPE employee
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО11-02-2017 08:21 AM
тАО11-02-2017 08:21 AM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
Yes the 3 other nodes upgraded via support mode one at a time.
I did however make a new Win2k12 VM with no AV (or anything installed) other than the 12.6 CMC
This was installed on a completely seperate esxi server on local storage not on the SAN cluster that was being upgraded.
and I get the exact same error message:
in upgrade logs: MESG: Aborting due to an error encountered during installation of the software upgrade.
MESG: Contact Customer Support to resolve the issue.
MESG: Installation aborted.
From the CMC: Installation failed. An error was encountered with the configuration, RAID, or parts. (Exit Status 151)
Where can we look up the actual error in the logs instead of this generic one.
What is exit status 151?
Thank you,
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тАО11-02-2017 08:49 AM
тАО11-02-2017 08:49 AM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
(patchXXX.logs)
JY
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тАО11-02-2017 10:01 AM - edited тАО11-02-2017 10:01 AM
тАО11-02-2017 10:01 AM - edited тАО11-02-2017 10:01 AM
Re: HP SAN 4730 Storevirtual Node error message when trying to update (last of 4 nodes)
Ok so when comparing this log from the fail 2 upgrade to 11.5 node with one of the others that did upgrade. This is the only difference.
INFO: hostname SAN02 is NOT associated with 127.0.0.1 in /mnt/upgraded/etc/hosts, adding it now
Traceback (most recent call last):
File "/etc/lefthand/brand/common/bin/create-ldap-cfg-tar.py", line 20, in ?
from lhn import lockfile
EOFError: EOF read where object expected
INFO: created Active Directory config in /root/ldap-cfg.tar.bz2, SHA1 = []
ERROR: Failed to preserve Active Directory configuration.
/root/ldap-cfg.tar.bz2 is missing from current SAN/iQ version
umount: /mnt/upgraded/proc: not mounted
umount: /mnt/upgraded/dev: not mounted
umount: /mnt/upgraded: device is busy
umount: /mnt/upgraded: device is busy
#------------------------------------------------------------------------------#
MESG: Aborting due to an error encountered during installation of the software upgrade.
MESG: Contact Customer Support to resolve the issue.
MESG: Installation aborted.
INFO: Date: Wed Nov 1 16:54:29 GMT 2017
Reset filedescriptors
INFO: Copying log file to permanent location (/mnt/lhnupgrade/upgrade_from_10.5.00.0149_to_11.5.00.0673_20171101.log -> /var/log/upgrade_from_10.5.00.0149_to_11.5.00.0673_20171101.log) ..
Compare that to a successful SAN node upgade to 11.5 log file:
INFO: hostname SANF02 is NOT associated with 127.0.0.1 in /mnt/upgraded/etc/hosts, adding it now
INFO: created Active Directory config in /root/ldap-cfg.tar.bz2, SHA1 = [4ddf0cbcf382815b241b07290a885d3db78f2e2c]
etc/ldap.conf
etc/openldap/ldap.conf
root/.ldaprc
root/.ldaprc-pw
etc/lefthand/bin/.ssh/authorized_keys
etc/lefthand/nsm.cert
etc/lefthand/nsm.key
INFO: Active Directory config has been installed into new SAN/iQ version, files preserved are:
[etc/ldap.conf
etc/openldap/ldap.conf
root/.ldaprc
root/.ldaprc-pw
etc/lefthand/bin/.ssh/authorized_keys
etc/lefthand/nsm.cert
etc/lefthand/nsm.key]
#------------------------------------------------------------------------------#
#------------------------------------------------------------------------------#
INFO: Verifying restored configuration ...
INFO: skipping directory/link "/etc/configs/monitor/"
INFO: verifying "/etc/configs/monitor/Monitor.cfg"
INFO: verifying "/etc/configs/monitor/PlatformMonVars.cfg"
INFO: verifying "/etc/configs/monitor/PresetTriggers.cfg"
INFO: verifying "/etc/configs/monitor/SensorProfile.cfg"
INFO: verifying "/etc/configs/monitor/VariableDefinitions.cfg"
INFO: verifying "/etc/group"
1c1,2
< root:x:0:root