P4000 Single Node in Failover with Regular Manager and Virtual Manager

[AnthonyWa]

Hi,

We had a Cluster with two nodes in it in the past and have since removed the other node and the cluster now only has one node.  The node recieves snapshots from another P4000 array so it's not needed to be fault tolerant.

We are attempting to upgrade to the latest 10.5 OS, and when attempting to upgrade, the upgrade aborts as a Virtual Manager is running.  When we attempt to terminate the Virtual Manager, it replies with "This action will stop the virtual manager and break the quorum.  Before stopping the virtual manager, you must first start a regular manager."  

Best we can tell, the regular manager is started and operational.  It appears we're running both a Regular Manager and a Virtual Manager, when best practice (with only one node) recommends just a Regular Manager.  Which is fine, but we can't figure out how to get rid of the Virtual Manager?

Any ideas?

Thanks.

[AnthonyWa]

Hi,

Just to close this out -- put in a call to support and got an awesome support rep.  He had to SSH into the SAN and disable the Virtual Manager manually, then manually bring up the box w/o quorum.  This fixed the issue.

Thanks.