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07-29-2015 07:16 AM
07-29-2015 07:16 AM
P4300 G2 OS upgrade fails with "upgrade package downloading" message
Hi,
I'm trying to update the OS on a P4300 G2 to current (12.0.00.0725) using the CMC. After many minutes during which the upgrade files are supposedly being copied to the P4300, the upgrade fails with the message:
"There is an upgrade package downloading on '<hostname>'. This must be complete before you can perform your upgrade. Wait 5 to 10 minutes and try your upgrade again. Canceling all further installations."
I have tried multiple times over the course of a couple of days. The most recent Upgrade Details content is below. The CMC states that the current software version on the P4300 system is 11.5.00.0673.0. There are no alarms.
Any suggestions?
thanks!
Martin
Installation process started on: 7/28/15 3:59 PM
Name field from Package: C:\Program Files (x86)\HP\StoreVirtual\UI\downloads\SANiQ_12.0.00.0725_20150220_all.upgrade
Name field from Package: C:\Program Files (x86)\HP\StoreVirtual\UI\downloads\10181-00.20150227.patch
Name field from Package: C:\Program Files (x86)\HP\StoreVirtual\UI\downloads\10184-00.20150609.patch
Name field from Package: C:\Program Files (x86)\HP\StoreVirtual\UI\downloads\50002-00.20150615.patch
Name field from Package: C:\Program Files (x86)\HP\StoreVirtual\UI\downloads\50010-00.20150524.patch
Name field from Package: C:\Program Files (x86)\HP\StoreVirtual\UI\downloads\50011-00.20150703.patch
Name field from Package: C:\Program Files (x86)\HP\StoreVirtual\UI\downloads\50012-00.20150705.patch
Performance Instrumentation -- Upgrade: --NSM Configuration--
Performance Instrumentation -- Upgrade: Number of NSMs: 1
Performance Instrumentation -- Upgrade: NSM Model Name: P4300G2
Performance Instrumentation -- Upgrade: NSM Software Version: 11.5.00.0673.0
Performance Instrumentation -- Upgrade: NSM Host Name: NGKEAP43R2
Performance Instrumentation -- Upgrade: NSM IP Address: 10.3.49.52
Performance Instrumentation -- Upgrade: NSM Serial Number: 44:1E:A1:53:5F:D6
Performance Instrumentation -- Upgrade: --End Of NSM Configuration--
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
Online Upgrade: isWaitState for: NGKEAP43R2
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09-08-2015 05:15 AM
09-08-2015 05:15 AM
Re: P4300 G2 OS upgrade fails with "upgrade package downloading" message
Hi Martin,
I've had the same issue. The problem is one of the Linux partitions does not get flushed after a manadatory patch which gets installed before the OS upgrade.
The one and only solution, reboot ALL nodes in the cluster you want to upgrade (and I really mean all).
Afther that, it runs like a charm.
grtz,
Thomas