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тАО05-24-2010 02:15 AM
тАО05-24-2010 02:15 AM
P45000 HDD offline
Thanks.
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тАО05-24-2010 07:46 AM
тАО05-24-2010 07:46 AM
Re: P45000 HDD offline
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тАО05-25-2010 01:41 AM
тАО05-25-2010 01:41 AM
Re: P45000 HDD offline
Do you know of a central firmware download point for the P4500 (firmware CD?) or do we have to download individual components?
When you say ADU do you mean ACU? There isn't one on the P4500 is there?
Thanks.
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тАО05-25-2010 06:48 PM
тАО05-25-2010 06:48 PM
Re: P45000 HDD offline
The latest firware update CD available for DL180 should have all the latest firmware and drivers for drives and controllers.
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тАО05-25-2010 11:53 PM
тАО05-25-2010 11:53 PM
Re: P45000 HDD offline
As for the firmware CD.....thanks.
Just for info the same thing reoccured last night.
May 25 14:02:28 sannode2 hydra: Drive 7 Status = Off or removed. Value changed.
May 25 14:03:28 sannode2 hydra: Drive 7 Status = Active. Value changed.
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тАО05-26-2010 03:37 AM
тАО05-26-2010 03:37 AM
Re: P45000 HDD offline
You also want to make sure you have the most up to date backplane firmware. IIRC the current version is 2.02. Take a little more work to verify the version, you need to run a diagnostic and download the hpadu.log file. In the log, look for Smart Array P400 in slot 1 : Storage Enclosure 1 - Then look for Product Revision. If you are < 2.02, you need to update. Just as a side note, if you need to update the backplane....it takes a while. The firmware update will look like it locks (as the timer will stop), but give it a while and it will complete. I think it took ~8-10 minutes for me.
Once you have these both up to date, if you see the issue again...call support and get the drive replaced (hopefully it is the drive and not the backplane).
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тАО05-26-2010 12:49 PM
тАО05-26-2010 12:49 PM
Re: P45000 HDD offline
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=MTX-cdee9b93a98c43bb95653f9d41&jumpid=reg_R1002_USEN
Just do a search for Firmware Maintenance CD (Version 8.70 I think). You'll need to download the additional software on to a USB stick for the Controller Firmware and Backplane as well. Just search for the version and you should find them.
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тАО05-27-2010 12:19 AM
тАО05-27-2010 12:19 AM