StoreVirtual 4730 600GB cache status Disabled

[Zubair-Parsa]

Dear all, 

I have  4 box of HP Storvirtual 4730 storages, and two of them shows " Cache Enabled status  Disabled" indicated with red cross, I know that I have to change the cache adapter and cache battery, as this SAN is on production environment, if I change the cache adapter is there any risk of data loss, and what is the recommended procedure to replace it.

Thanks in advance, 

[Assen]

Hi,

usually if the Cache is disabled it means it has no power from the battery. I would replace the batteries first and see if

the cache is enabled after powering up the node. If the cache is not enabled again, replace the cache module too.

BR

[SMalcolm]

Do you have the part number for the batteyr?

[Assen]

You can find the parts on partsurfer searching with the model number.

for example: https://partsurfer.hpe.com/Search.aspx?searchText=B7E28A