StoreVirtual controllers failed

[JorgeCarvajalA]

Hi,

I have a StoreVirtual 3200, both controllers failed after a shutdown, the equipment has no warranty or support, the storage is not critical only for laboratory use, you can help me with some procedure to restore the image of the controllers...

[ArunKKR]

Hi,

Please refer to the store virtual 3200 user guide (Pages 119-125)  which has instructions on reimaging:

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c05244956

Store virtual management console user guide:

https://support.hpe.com/hpesc/public/docDisplay?docId=a00004043en_us

You would most probably need to log a support case for advanced troubleshooting/assistance if there are any challenges during the configuration.

Please note that if the controller or CF card hardware has failed remiaging would not help.

[ArunKKR]

Hi Jorge,

Please let us know whether the information shared helped.

[JorgeCarvajalA]

Hi,

Sorry for the delay...

The sv3200 I have on hold for spare, I have a failure in one of the controllers: a cache failure.

The spare part is on the way... once I arrive I will continue the operation.

At least I already have an updated controller...