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04-09-2021 01:00 AM
04-09-2021 01:00 AM
Checking for updates or view notifications in CMC doesn't work anymore. Last working check was few weeks ago. The HTTPS address CMS is using for checking news is https://downloads.hpe.com/pub/StoreVirtual/CMC/
but is shows:
Forbidden
You don't have permission to access /pub/StoreVirtual/CMC/ on this server.
Can HPE restore the access? StoreVirtual licences are still under valid support contract.
Solved! Go to Solution.
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04-09-2021 11:16 AM
04-09-2021 11:16 AM
Re: Updates check from CMC not working anymore
I have the same Problem cant update my Systems!
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04-11-2021 09:49 PM
04-11-2021 09:49 PM
Re: Updates check from CMC not working anymore
There is an issue with the Certificates. We nee to add and update them manually.
Request you to raise a ticket with the Support for the same.
Regards,
Rachna K
I am an HPE Employee
Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company
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04-11-2021 09:52 PM
04-11-2021 09:52 PM
Re: Updates check from CMC not working anymore
We need to add the Certificates manually. Please have a ticket raised with the Support.
Regards,
Rachna K
I am an HPE Employee
Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company
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04-12-2021 06:49 AM
04-12-2021 06:49 AM
Re: Updates check from CMC not working anymore
I have manually added the CA and the downloads.hpe.com certificate to the keystore using the import function from keytool.
This did not resolve the issue.
Please advise.
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04-14-2021 02:26 AM
04-14-2021 02:26 AM
Re: Updates check from CMC not working anymore
Same problem here. Please fix this HPE - or publish the solution somewhere.
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04-14-2021 07:43 AM
04-14-2021 07:43 AM
Re: Updates check from CMC not working anymore
There is a digital certificate issue with the CMC and we have a workaround.
Please log a Case with the Support and we can assist you to perform the workaround.
Regards,
Rachna K
I am an HPE Employee
Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company
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04-15-2021 04:02 AM
04-15-2021 04:02 AM
Re: Updates check from CMC not working anymore
@Rachna-K - Well, I suppose a lot of customers are having the same problem, so I would suggest that you instead publish the solution here in the forums...
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04-15-2021 07:55 AM
04-15-2021 07:55 AM
Re: Updates check from CMC not working anymore
Completely agreed.
To say 'we know we broke it, open a ticket so we can fix it' seems a little disingenuous. If it broke, and HPE knows they broke it, then they should come out and state the fix.
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04-16-2021 08:14 AM - last edited on 12-19-2023 10:46 PM by Parvez_Admin
04-16-2021 08:14 AM - last edited on 12-19-2023 10:46 PM by Parvez_Admin
Re: Updates check from CMC not working anymore
I understand. I was waiting for an official Advisory on this which will be released soon.
Please find below the workaround:
We need to install new DigiCert Public SSL Intermediate Certificates (SHA1) certificates on
- Host machine where CMC is installed.
- CMC Java runtime environment
DigiCert Certificate installation and import steps:
Step 1: Login to Windows host where CMC is installed and make sure that internet connection is working properly on the same host.
Step 2: Download the new DigiCert certificate from below hyperlink.
New DigiCert Public SSL Intermediate Certificates under SHA1 Root
DigiCert TLS RSA SHA256 2020 CA1 (binary or DER)
[Edited by Admin: Removed expired link. Please refer to the discussions below to find the new updated link]
Step 3: Copy downloaded certificate “DigiCertTLSRSASHA2562020CA1.cer” into CMC installation directory (“C:\Program Files (x86)\HPE\StoreVirtual\UI\jre\bin”) and try to install it in machine (double click on certificate and install in windows host)
Double click on the Certificate to install on machine.
Click on ‘Install Certificate’
Click on “Next”
Click "OK" once the Import is successful.
Step 4: Open a command prompt in same directory path (“C:\Program Files (x86)\HPE\StoreVirtual\UI\jre\bin”) where CMC is installed.
Step 5: Run below keytool command to import the downloaded DigiCert certificate in JRE security which is used by CMC.
keytool –importcert –trustcacerts –alias <ALIASNAME> -file <PATH_TO_FILENAME_OF_THE_INSTALLED_CERTIFICATE> -keystore <PATH_TO_CACERTS_FILE> -storepass changeit
How to verify whether the imported certificate is added into ‘cacerts’ or not?
Run below keytool command to verify :-
keytool -list -keystore <PATH_TO_CACERTS_FILE> -alias <ALIASNAME>
(Enter keystore password: changeit )
Step 6: Close the CMC application instances and relaunch it again.
Step 7: Try to download the latest ‘upgrades.xml’ file thru CMC.
Regards,
Rachna K
I am an HPE Employee
Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company