VSA - 2 managers lost

[testmado662]

Hi all,

We get a config with 2 VSA nodes and one failover, Lefthand 12.6.

After reboot of server which host FOM, FOM was corrupted and only 1 manager was available on Management Group. 1 VSA had problem not identified and synchronization didn't work. Config worked with one FOM and one VSA (2 managers) but probably not identified by operators.

Yesterday, we've created a new FOM but we weren't able to add it on Management Group. We need to be connected to Management Group to add a new manager and Quorum to 1 don't anyaccept a connection.

I've attached error  message.

I would like to know if some procedure currently exists, to fix that problem ?

Does HPE could solve problem.  I know they ca connect to node and fix problem on comand line ?

Thanks for your help

 

[testmado662 · Accepted solution]

Hello,

After support action, Incident is currently resolved.

Thanks

[sbhat09]

Hello @testmado662.,

Great to know that. Thanks for updating.

Regards,
Srinivas Bhat

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