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Re: 4-Port Console Switch (J1473A) - Forgotton Admin Password

 
Graham Elder1
Occasional Contributor

4-Port Console Switch (J1473A) - Forgotton Admin Password

We have a J1473A Console Switch, but no not have access to the Administrator password.

Can anyone advise of a reset process for the password?

Many thanks
1 REPLY 1
Matt Hobbs
Honored Contributor

Re: 4-Port Console Switch (J1473A) - Forgotton Admin Password

You need to call HP support for this. Call the server team (NetServer). It might be difficult though finding someone that has access to the utility that is required since this product is quite old and the NetServer division was shutdown a long time ago. You could try posting this in the NetServer forum:

http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=249