Switches, Hubs, and Modems
cancel
Showing results for 
Search instead for 
Did you mean: 

5304 lost communication with slot / heartbeat faillure

Quartino
Occasional Advisor

5304 lost communication with slot / heartbeat faillure

Hello all,
i just got a problem on my 5304xl : access to the net was lost for a few minutes. Here is the log :
05:24:55 chassis : Lost Communication xith Slot A
05:24:55 all AX ports become offline
05:24:55 vlans on this slot are disabled
05:24:57 chassis : Slot 1 Downloading
05:24:59 chassis : Slot A Download Complete
05:25:04 chassis : Slot A Heartbeat Failure.Module no longer
05:25:16 chassis : Slot A Ready
05:25:18 : all ports AX goes on-line and vlans are enabled

Every thing is ok now ... I don't understand. Can anybody help ?
Firmware is E.08.01

Thanx
2 REPLIES
SCOOTER
Esteemed Contributor

Re: 5304 lost communication with slot / heartbeat faillure

Quartino,

Pls upgrade the firmware to 08.42. If that does not help contact HP support.

Regards,

SCOOTER
Gonzo Granello
Valued Contributor

Re: 5304 lost communication with slot / heartbeat faillure

....check if the box is not getting too hot. They do need a lot of ventilation, best is aircon enviroment. If its in a rack make sure not too many ventholes are blocked by rack and rails.

GG
most time the day i have to mask my contempt for the a-holes in charge......