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8212zl sporadic crashes

lightxx
Frequent Advisor

8212zl sporadic crashes

ok. i have a fully loaded 8212zl switch here which occasionally crashes. the issue is described here and there seems to be a software which has this fixed. http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3437443&prodTypeId=12883&objectID=c02659930&printver=true

where do i get K.14.75? i don't want to open a case with HP support because usually this is a huge PITA and leads nowhere.

thanks,
Tom
5 REPLIES
Mali Medo
Occasional Advisor

Re: 8212zl sporadic crashes

Hi,
If I were on your place I would upload the latest release of software to the switch.
K.15.02.0005
Probably the same answer will be if you submit this problem to HP support (after some time which could last few months). I had similar problems and upgrading the software solved problems.
I wish you the best in solving this
DSV12
Frequent Advisor

Re: 8212zl sporadic crashes

> where do i get K.14.75?

Mentioned here: http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3437443&prodTypeId=12883&objectID=c02709585 - versions (K.14.76 and K.15.03.0004; released on 17 December 2010) are newer and additionaly promise to fix infamous "Translator failed" problem.
lightxx
Frequent Advisor

Re: 8212zl sporadic crashes

thanks for your replies guys.
unfortunately, K.14.76 and K.15.03.0004 are nowhere to be found on the web. at least not on the 8212zl download page. https://h10145.www1.hp.com/downloads/SoftwareReleases.aspx?ProductNumber=J8715A〈=en&cc=us&prodSeriesId=3437443

any thoughts on this?

thanks,
Tom
Mali Medo
Occasional Advisor

Re: 8212zl sporadic crashes

You can download from
https://h10145.www1.hp.com/downloads/ProductsList.aspx?lang=en&cc=us&prodSeriesId=3437443
and download the latest version.

Regards
lightxx
Frequent Advisor

Re: 8212zl sporadic crashes

no i can't. check out your own link. the latest version is K.15.02.0005 / K.14.65

thanks,
Tom