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9304M crashed

Domenico Viggiani
Super Advisor

9304M crashed

Occasionally, my 9304M routing-switch (H2R07601b firmwaer version) crashes.
How can I examine cause of dump?

Thanks
3 REPLIES
Gonzo Granello
Valued Contributor

Re: 9304M crashed

Could you send me a "show tech" output please? I will find out what is causing the issue. Also, what other blades are in the box? In the meantime, please upgrade to H2R07604c and see if it does the same. A description or drawing of you network would be helpful too. You can send the mail to the address in my profile, that should be accessible. If not, i will post a email address you can use. Let me know.

///Andreas
most time the day i have to mask my contempt for the a-holes in charge......
Domenico Viggiani
Super Advisor

Re: 9304M crashed

Hi Andreas,
thank you for your kind reply.
I was unable to find your email address in your profile.
I had another dump last friday during night.
Gonzo Granello
Valued Contributor

Re: 9304M crashed

send a the stuff to akoertel@hp.com

I'll take care of you as soon as i get it.

///Andreas
most time the day i have to mask my contempt for the a-holes in charge......