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06-10-2010 03:32 AM
06-10-2010 03:32 AM
Can not start PCM+ manager after upgrade
the client must be restarted. If problem persist, please contact your HP support representative."
any idea.
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06-10-2010 06:17 AM
06-10-2010 06:17 AM
Re: Can not start PCM+ manager after upgrade
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1432602
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06-14-2010 02:11 AM
06-14-2010 02:11 AM
Re: Can not start PCM+ manager after upgrade
Thanks.
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06-14-2010 02:35 AM
06-14-2010 02:35 AM
Re: Can not start PCM+ manager after upgrade
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06-14-2010 05:10 AM
06-14-2010 05:10 AM
Re: Can not start PCM+ manager after upgrade
can you give me the full path of custom group folder ?
Thanks.
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06-14-2010 07:56 PM
06-14-2010 07:56 PM
Re: Can not start PCM+ manager after upgrade
a) Had you created any custom group's in your 3.10.01 (version before the migration?).
b) How many devices did you have that were managed by PCM?
c) Can you send the log file CS-Tree.log from
These might help get some idea about the problem...
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06-14-2010 08:10 PM
06-14-2010 08:10 PM
Re: Can not start PCM+ manager after upgrade
Try accesing PCM from a different machine than where the PCM server is installed i.e remote PCM client. You need to download the PCM client installable by pointing your browser to http://
Let know if you are seeing the problem here as well?
If there is no issues in the remote client, then it confirms that the 'local client' has got corrupted and needs rectification...
Javed
ps:- Noticed that you have joined recently and hence thought will share an important the ettique followed in the forum - assign points on scale (1-10) to people trying to help; its an appreciation for the time they spend in responding to your questions:)
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06-14-2010 08:28 PM
06-14-2010 08:28 PM
Re: Can not start PCM+ manager after upgrade
Check http://cdn.procurve.com/training/Manuals/PCM-AdminGuide-Jan2010-5990-8850.pdf,
page 2-4
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02-14-2012 06:10 AM
02-14-2012 06:10 AM
Re: Can not start PCM+ manager after upgrade
Hello,
please ensure that you start the PCM client in administrator mode. This should prevent this error message.
Best regards,
Michael