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Cannot Set pass on 3500yl-24G.. k.12.07

joehenderson
Occasional Advisor

Cannot Set pass on 3500yl-24G.. k.12.07

All,

I have a 3500yl-24G running 12.07.

I had this working this morning however it is not now and I do not know what I did to cause the passwords not to work.

I entered "include-credentials" and set the
password for the manager and operator level.

I exited the switch and logged back in..

No Work.. Is there a command I'm missing.?

I used "erase start" and rebooted many times
including using the "paper clip" with "reset/clear" options...

Any Ideas?
7 REPLIES
Joel Belizario
Trusted Contributor

Re: Cannot Set pass on 3500yl-24G.. k.12.07

The clear button should do the trick, did you hold it in for 10 seconds?
joehenderson
Occasional Advisor

Re: Cannot Set pass on 3500yl-24G.. k.12.07


Yes..
Joel Belizario
Trusted Contributor

Re: Cannot Set pass on 3500yl-24G.. k.12.07

Where did you get the 12.07 software from? HP's website only lists 12.05 being current.
joehenderson
Occasional Advisor

Re: Cannot Set pass on 3500yl-24G.. k.12.07

I recieved this from our engineer with HP. Due to a couple of bugs we have open. I cannot commit further on this..



Jarret Workman
Frequent Advisor

Re: Cannot Set pass on 3500yl-24G.. k.12.07

Hello Joe,

I would check with your HP rep or call HP Technical Support at 1-866-MY-PROCURVE as this issue may be resolved in later code than K.12.07 that has not been released yet.

Regards,

Jarret
Matt Hobbs
Honored Contributor

Re: Cannot Set pass on 3500yl-24G.. k.12.07

K.12.14 has just hit the web, it looks to have a few password fixes in it:

http://www.hp.com/rnd/software/j86921214.htm
joehenderson
Occasional Advisor

Re: Cannot Set pass on 3500yl-24G.. k.12.07

Well..

I see they fixed a couple of our issues..

I'll test it out and let you all know..

we are testing 12.16 at the moment..