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Error Message saying Modem Not Recongized

Lendon Garrison
Occasional Visitor

Error Message saying Modem Not Recongized

My sisters 6 month old HP is showing this message thru Control Panel-Modem. Her computer works fine but lost contact with Internet Provider. Lightening hit telephone line. Can I get computer to recognize modem or Need new Modem? Thanks
1 REPLY
Jorge Pinto Leite
Respected Contributor

Re: Error Message saying Modem Not Recongized

Perhaps the drivers have been deleted...
Try to install modem's drivers again. If that doesn't fix the problem, you'll probably need a new modem.

Good luck