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HP 7850/Cable modem problem

paul scherer_1
Occasional Visitor

HP 7850/Cable modem problem

PC came with ME, but I've upgraded to XP and I cannot get the ipconfig to renew so I can connect to cable modem. I even formatted and restored to original ME configuration and the IP still won't renew (where I'm at now). I've tried with both ethernet card and USB with same results. Tech support at cable company figured my last chance was to format and put orginal config back on, so they pretty much can't help anymore. Modem is motorola SB5100. I have tried resetting the modem and such. Cables and modem works because they work perfectly on my laptop (Win98).