Switches, Hubs, and Modems
cancel
Showing results for 
Search instead for 
Did you mean: 

HP Procurve routing switch reload

Vlad_3
Advisor

HP Procurve routing switch reload

My routing switch reload. I find document id: CSCEC71568 - "IP Policy Route cause switch to reload". It's document solution for HP Procurve Routing Switch 9304M?
13 REPLIES
Ron Kinner
Honored Contributor

Re: HP Procurve routing switch reload

Do you have the latest software:

Current software and boot code w/ redundant management:
07.8.00a
Current software w/out redundant management:
06.6.36
Current boot code w/out redundant management:
07.1.08


http://www.hp.com/rnd/software/switches.htm

Ron
Vlad_3
Advisor

Re: HP Procurve routing switch reload

Thanks Ron. Yes, my router contains this firmware. I think, what is it malfunction of the equipment. How to find out precisely?
Mundo
Occasional Visitor

Re: HP Procurve routing switch reload

I confirm, my switch 9308 have the same problem. I think this is a software bug.
Problems appears under newest firmware (07.8.00a) only.

Vlad_3
Advisor

Re: HP Procurve routing switch reload

Me HP9304M was reloaded with firmware 07.7.01bT53. With a new firmware 07.8.00aT53 the problem has remained.
SCOOTER
Esteemed Contributor

Re: HP Procurve routing switch reload

Vlad,
1)Where did you find the document you are talking about? (CSCEC71568)
2)What do the logfiles of the 93xx tell you?
3)What happens now, when you upgraded the firmware?
4)Is there a known trigger for the reload?
5)What is you rconfig?
6)What is your topology?

Regards,

SCOOTER
SCOOTER
Esteemed Contributor

Re: HP Procurve routing switch reload

@Mundo,
And your assumptions are based on what? As soon as you see or experience something you cannot cope with or explain then you assume that there must be a bug in the sofware version or a hardware bug/error?

See my questions to Vlad.

Regards,

SCOOTER
Vlad_3
Advisor

Re: HP Procurve routing switch reload

SCOOTER
1) http://www5.itrc.hp.com/service/cki/search.do?category=c0&mode=text&searchString=CSCEC71568&searchCrit=allwords&docType=Security&docType=Patch&docType=EngineerNotes&docType=BugReports&docType=Hardware&docType=ReferenceMaterials&docType=ThirdParty&search.x=30&search.y=8
2)"Cold start". My HP9304M has two power supplies. Failures with power supplies no.

Sometimes simultaneously all ports "DOWN" and in some seconds - "UP". But it not reload the router.

3)Problem has remained. Without the reasons my router is reloaded.
4)Excuse, I have not understood a question.
5)Excuse, I have not understood a question. Running-config?
6)Ring from four HP9304M. Ring - Gigabite Ethernet LX, SX. Each router contains only one module. To routers are connected switches HP of different types (HP4108GL, HP4000M).

Mundo
Occasional Visitor

Re: HP Procurve routing switch reload

Scooter,
I think that is software bug because switch working with the same configuration under
07.7.01bT53 and 07.8.00aT53 but hi have troubles only under newest firmware...
After upgrade I don't modify configuration.

I don't exclude, that I can be mistaken...

@Vlad...
Your HP9304 have EP or non-EP modules... ???
Vlad_3
Advisor

Re: HP Procurve routing switch reload

My HP9304 have non-EP module - J4857A mini-GBIC Management Redundant M4.

Please, see attach file "Tech_Log.txt".

After I have removed almost all loading from this router (now I have started up all traffic through other router) he began to be reloaded seldom, and before (under loading) every day.

Regards, Vlad.
Mundo
Occasional Visitor

Re: HP Procurve routing switch reload

I have obtained official position from HP Poland, that software 07.8.00aT53 can cause automatic restart HP9308. Can somebody confirm it?
Letter was signed by Kazimierz OsiÅ ski - Business Manager from HP Poland.
Mundo
Occasional Visitor

Re: HP Procurve routing switch reload

Letter was signed by Kazimierz Osinski of course :)
Vlad_3
Advisor

Re: HP Procurve routing switch reload

I can tell, that after returning the version with 07.8.00aT53 on 07.7.01bT53 unexpected
(unplanned) restart was not present.
Vlad_3
Advisor

Re: HP Procurve routing switch reload

My HP9304M enxpected restart...
07.7.01bT53
:(