Switches, Hubs, and Modems
cancel
Showing results for 
Search instead for 
Did you mean: 

HP5304 (J4850A) HeartBeat failure

steve dowling
Occasional Advisor

HP5304 (J4850A) HeartBeat failure

All,

I've just cold-booted a 5304 (layer-2) switch. I'm now getting warning messages in my logfile about the (unused) 4-port Gig SX module in slot A. Messages are: "Slot A NCI Error IntReg=0x4000" and "Slot A Heartbeat Failure.Module no longer responsive to the masterIP=0x40171c5c Task='tDevPollRx' Task ID="

Interestingly, this seems to recur after replaceing the module, and even after replacing the chassis!

Am I looking at a config problem? an environment problem? Any ideas as to where I should look next?

SD
1 REPLY
cenk sasmaztin
Honored Contributor

Re: HP5304 (J4850A) HeartBeat failure

hi steve
your problem on switch chassis
call to your local hp support team




Lost Communication with Slot

warning Communication with the specified slot was lost.
RMON_CHASSIS_HEARTBEAT_FAILURE
cenk