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IDM agent fails to install on windows 2008

Davy Priem
Regular Advisor

IDM agent fails to install on windows 2008

I have a windows 2008 enterprise (tried 32 and 64bit) virtual server using hyperv. On this virtual server I added the NPS role as described in the hp guide on windows 2008 nap en idm. When I want to install the idm agent (from an 2.3 idm management server with all updates installed) I get the error that the installer cannot run on my operation system. Any suggestions?
3 REPLIES
Evert Goor
Trusted Contributor

Re: IDM agent fails to install on windows 2008

should run on 32bit not 64 bit.
idm
Occasional Visitor

Re: IDM agent fails to install on windows 2008

I have a similar issue. Windows 2008 X64 running idm 2.3. I can install on the 64bit version of windows 2008 and it works but it causes the NPS server to stop working. Any ideas? Literally, the NPS service stops and cannot be started.
Davy Priem
Regular Advisor

Re: IDM agent fails to install on windows 2008

My problem was that when you download the idm version from the hp site, you still need to install an update to be able to run on Windows 2008 32bit. On Windows 2008 64bit it can't run (nps crashes) since there is no 64bit support.