IP console switch Active Directory integration issue

[Andreas Peetz]

Hi all,

we finally managed to integrate the console switch into our active directory, but discovered a really annoying limitation:
It looks like the LDAP software cannot handle queries that contain commas and slashes (, and /). If we try to authenticate with an account that has these special characters in its name, authentication will fail. If we remove the special characters from the account name it works like expected.

Is there any workaround for this issue? Whom should I contact to have this obvious bug fixed?

Thanks and best regards,
Andreas

[Jeff Brownell]

whats the nomenclature of the device you are having ldap interop issues with?