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Log in into HP MSR 1002-4AC (JG875A)

TomaszPas
Occasional Visitor

Log in into HP MSR 1002-4AC (JG875A)

Welcome!

 

Important details at the begining. I work on Win 8.1, ma laptop doesn't have COM port, has got only USB, Ethernet and HDMI ports.

 

I would like to open the Webinterface of my rotuer by ethernet cable but I can't. I used to router IP adress from manual (192.168.1.1/24).

 

When in comand line I checked the default gateway the line is empty. The same situation was after the hard reset of the router. I also turned off the antivirus and Windows firewall.

 

I don't have any more idea how I can get into the Web interface of the router which I need to setup output IP from my Internet comapny.

 

Thanks for any help!

7 REPLIES
Dennis Handly
Acclaimed Contributor

Re: Login to EWS of HP MSR 1002-4AC (JG875A)

>I used to router IP address from manual (192.168.1.1/24).

 

You need to leave off the "/24" when you enter the IP address.  That "/24" is the netmask setting that defines your subnet.

http://stackoverflow.com/questions/18173518/what-does-192-168-1-1-21-mean

 

TomaszPas
Occasional Visitor

Re: Log in into HP MSR 1002-4AC (JG875A)

I have also tried with 192.168.1.1 and the problem still exists...

Dennis Handly
Acclaimed Contributor

Re: Login to EWS of HP MSR 1002-4AC (JG875A)

>I have also tried with 192.168.1.1 

 

What is the IP of the laptop?  It must be in the range "192.168.1.*".

(You need to run ipconfig in a cmd window.)

 

>When in command line I checked the default gateway the line is empty. 

 

Windows command prompt?  This may be the problem.  Mine is 192.168.1.1, the IP of the router.

TomaszPas
Occasional Visitor

Re: Log in into HP MSR 1002-4AC (JG875A)

I have tried also with manual configuration. I put the IP of my laptop (192.168.1.10), after that i put the mask number, and the default gateway as the IP of the router (192.168.1.1).

 

Windows comand prompt? What does it mean that it could make a problem and how to resolve it?

 

 

Dennis Handly
Acclaimed Contributor

Re: Login to EWS of HP MSR 1002-4AC (JG875A)

>I have tried also with manual configuration.

 

Of what, where?

 

>Windows command prompt?

 

You said "When in command line" and I was asking if this was the Windows command prompt.

 

Why do you think there is a EWS in the router at all?  The specs don't seem to mention one:

http://h20566.www2.hp.com/portal/site/hpsc/public/psi/home/?sp4ts.oid=6796027&ac.admitted=1425322999038.876444892.199480143#manuals

 

http://www8.hp.com/us/en/products/networking-routers/product-detail.html?oid=6796027#!tab=specs

http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c04212582

Management interface control

provides management access through modem port and terminal interface; provides access through terminal interface, telnet, or SSH

TomaszPas
Occasional Visitor

Re: Login to EWS of HP MSR 1002-4AC (JG875A)

Yes, when I used "comand line" I thought about the "Windows command prompt".

 

I used the manual configuration in the properties of the TCP/IP v.4

 

I've just found this manuals, but my problem is that I couldn't use other solutions, because my laptop doesn't have COM port so I couldn't use right now other type of conection than log in in webinterface...

 

That's why I asked on forum. If I could log in I would do other things, becuase it isn't first router with which I work. Problem is in fact, that I couldn't log in and I stay in the same point for 3 days.

sdarte
Occasional Advisor

Re: Login to EWS of HP MSR 1002-4AC (JG875A)

If you don't have a com port on your pc, you can always get a RS232 com port  to usb serial adapter.  This will come in handy for those times when you need to connect directly into the console/aux port of the router.

 

Something similar to this:

Serial to USB adapter

 

As for access to the router itself, via the Ethernet port, open up the Windows command prompt window and type in the following command and press the enter key.:

telnet 192.168.1.1