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Lost Password for 5422 Switch

Murray Scott
Occasional Visitor

Lost Password for 5422 Switch

I am trying to unlock a Compaq 5422 Enterprise switch for which the password has been lost. I know the factory default back door user login and password but they do not appear to work through the com port connection. The MAC address has been overlabeled for some reason, with the original being 0008C7349100 and the new being 00E02BF26700. If the MAC Address has been changed for some reason could this be what is causing the back door user login and password not to function correctly?

Any help would be appreciated.